Hi all,
One of our clients (an engineering company) have asked if it's possible to implement some sort of auto-filing system for inbound and outbound emails which pertain to each job. Each job has a unique job number in the system, and currently they prefix emails pertaining to each job to the subject line of the email. ie "[#1234] Specifications Attached".
The thinking was that we could create some sort of exchange / mailbox rule to identify that the email has a "[# $VAR ]" in the subject line and automatically create a copy of the email and file it into "Shared Mailbox\Job Number". If "Shared Mailbox\Job Number" didn't exist, it would need to create a new folder under the Shared Mailbox.
The client currently uses Microsoft Exchange Online (Plan 1) for their Exchange Infrastructure, so we may be limited in performing some tasks.
Any feedback and ideas are greatly appreciated.
Regards,
Anthony