Hi All I have a problem with setting upserver sideauto reply from a departmental mailbox. I have setup a rule to reply to emails receivedinto a mailbox using a server based message. When this arrives at a non exchange / outlook client it arrives as the dreaded winmail.dat. I have configured the client to use plain text and also configured the remote domain object to never use exchange rich text format. Any suggestions welcome

Hi,First please ensure that you have sp1 applied for Exchange Server 2007.Then I'd like to know how do you set up the transport rule. lease give detail steps.If it is the same steps as Rock guide in thread http://social.technet.microsoft.com/Forums/en-US/exchangesvrtransport/thread/5e80c4da-63c5-4a0c-b995-56119017a336/. What client you use to receive email?Regards,Xiu

Hi Xiu The server is version 8.1 (240.6) (SP1) I am not using a transport rule - I did try the suggestion in the Rock guide but this did not work - I had the same symptom as the thread starter (IE the auto reply worked but the incoming message was not delivered to the mailbox).I am trying to use a rule configured by either Outlook 2003 or Outlook 2007 using 'have server reply using message'. I have configured client to plain text and also remote domain.Any help welcome.

Am still looking for help with this. Server side rule works fine to clients using exchange or outlook but others (ie NTLWorld accounts) are not seeing reply, despite message and remote domain configured to use plain text.

Have you check article below which we can follow to create outlook auto-reply template.Automatically send custom reply messageshttp://office.microsoft.com/en-us/outlook/HA010347861033.aspxRegards,Xiu

Is this non-exchange mailbox a mail user or mail contact? if so try set-mailuser -Identity alias -UseMapiRichTextFormat Neverorset-mailcontact -Identity alias -UseMapiRichTextFormat Never

LKeneston said: Is this non-exchange mailbox a mail user or mail contact? if so try set-mailuser -Identity alias -UseMapiRichTextFormat Neverorset-mailcontact -Identity alias -UseMapiRichTextFormat NeverThanks for this - unfortunately I need this to work for unknown senders (who will not be a contact or user) so this would not work for us.

Xiu Zhang - MSFT said: Have you check article below which we can follow to create outlook auto-reply template.Automatically send custom reply messageshttp://office.microsoft.com/en-us/outlook/HA010347861033.aspxRegards,XiuA combination of this article and the one linked from it has seems to have done the trick. The solution seemed to be to save the template as an outlook message (as above article) before saving, as a pose to text, along with 'have server send' from linked article.Xiu - Thanks for your time and effort in assisting with this.