I am supporting exchange 2010 sp3 with rollup update 8 v2 (KB2986475)

Using Outlook 2013.

When I am off the network I am getting prompted by autodiscover:

"Allow this website to configure "email address" with these server settings."

What is odd it is the prompt is for a mailbox that I have full manage access rights to, not my mailbox.

If I test autodiscover settings through the system tray icon, I am prompted to enter my credentials.

My credentials will fail if I use my email address, I must use the format "domain\username", then it succeeds.

The logs for Autodiscover show it fails for everything but the Srv Record Lookup.

I am also getting reports from multiple users that they are getting snyc errors with shared calendar permissions.

This is happening when they have Limited Availability or Reviewer Permissions set on the shared calendars.

Do I need to reset the virtual directories for Autodiscover and EWS?

This seems to have started after I applied Update Rollup 8 v2 For Exchange 2010 SP3 (KB2986475)  a few weeks ago, but I can not confirm that all this started after that.

Thanks for the help. Jeff

Hi

If you run tests from https://testconnectivity.microsoft.com/ does it report any problems?

What authentication methods do you have on your directories?

Initially when I checked testconnectivty before my post, it showed that the host (A) record for autodiscover was missing.

We host our own public dns, so I have added that record.

I am not sure why that dns record was missing.

Testconnectivity fails only on this:

Attempting to test potential Autodiscover URL https://mydomain.org:443/Autodiscover/Autodiscover.xml

Authentication is set to NTLM.

I am no longer getting the prompts for "Allow this website to configure "email address" with these server settings."

I have also found that when running the power shell query get-autodiscovervirtualdirectorty | fl

the internal and external URL settings are empty.

I did not believe they should be but have read that they are not required anymore with Active Directory.

Any suggestions? Thanks for your help.

• Edited by Jeff120 17 hours 57 minutes ago

Initially when I checked testconnectivty before my post, it showed that the host (A) record for autodiscover was missing.

We host our own public dns, so I have added that record.

I am not sure why that dns record was missing.

Testconnectivity fails only on this:

Attempting to test potential Autodiscover URL https://mydomain.org:443/Autodiscover/Autodiscover.xml

Authentication is set to NTLM.

I am no longer getting the prompts for "Allow this website to configure "email address" with these server settings."

I have also found that when running the power shell query get-autodiscovervirtualdirectorty | fl

the internal and external URL settings are empty.

I did not believe they should be but have read that they are not required anymore with Active Directory.

Any suggestions? Thanks for your help.

The autodiscovery virtual directory URLS should always be blank, even with Exchange 2007 and 2010.

Initially when I checked testconnectivty before my post, it showed that the host (A) record for autodiscover was missing.

We host our own public dns, so I have added that record.

I am not sure why that dns record was missing.

Testconnectivity fails only on this:

Attempting to test potential Autodiscover URL https://mydomain.org:443/Autodiscover/Autodiscover.xml

Authentication is set to NTLM.

I am no longer getting the prompts for "Allow this website to configure "email address" with these server settings."

I have also found that when running the power shell query get-autodiscovervirtualdirectorty | fl

the internal and external URL settings are empty.

I did not believe they should be but have read that they are not required anymore with Active Directory.

Any suggestions? Thanks for your help.

• Edited by Jeff120 Sunday, February 01, 2015 5:53 PM

Hi Jeff,

Please try to modify registry value as below.

1. Close Outlook.

2. Registry Editor -> HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\AutoDiscover\RedirectServers

3. Eidt -> New -> String Value.

4. Type the name of the HTTPS server to which AutoDiscover can be redirected without prompting for confirmation from the user, and then press ENTER.

5. There is no need to add text to the Value data box. The Data column should remain empty for the string values that you create.

More details to refer this KB: http://support.microsoft.com/kb/2480582

 

Thanks

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Hi Jeff,

Any update?

 

Thanks