Autodiscover only works with domain admin members
Hi guys, I installed a Exchange 2007 SP3 CAS, HUB and mailbox in a Windows 2008 SP1 server. When I run for the first time outlook 2007 clients, the account autoconfiguration works fine, but after that, the client propt credentials all the time and the test e-mail autoconfiguration also fails. When I join the user to Domain Admins all works fine. I checked de SSL Certificates and the autodiscover intertal url and all that is ok. Can you give me some help. Regards. Emiliano
January 20th, 2011 3:57pm

Hi, Please locate C:\Program Files\Microsoft\Exchange Server\ClientAccess\Autodiscover folder, find the Autodiscover.xml and right click it, select Properties, click Security Tab, ensure the Authenticated Users in that list and has the Full Control. Thanks AllenAllen Song
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January 21st, 2011 4:18am

Allen, yes I already have the authenticated users with full control. I also checked the in the adsi edit the autodiscover container and it has the same privilege.
January 21st, 2011 9:13am

Hello Did you Created SRV record for Autodiscover in DNS server ? http://support.microsoft.com/kb/940881 Verify the autodiscover using outlook http://technet.microsoft.com/en-us/library/cc539050.aspxThanks Mhussain
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January 21st, 2011 10:47am

Muhssain, I'm not using SRV records because the clients are domain joined. The autodiscover test show me this log. Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address user02@testing.com .ar. Id : 1013 Type : Error Message : When contacting https://autodiscover.testing.com/autodiscover/auto discover.xml received the error The remote server returned an error: (401) Unauthorized. Id : 1006 Type : Error Message : The Autodiscover service could not be contacted.
January 21st, 2011 11:49am

Hello Did you Created SRV record for Autodiscover in DNS server ? http://support.microsoft.com/kb/940881 Verify the autodiscover using outlook http://technet.microsoft.com/en-us/library/cc539050.aspxThanks Mhussain
Free Windows Admin Tool Kit Click here and download it now
January 21st, 2011 6:45pm

Hi Check the IIS authentication settings since you've verified that the NTFS rights is okJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | Blog: http://www.testlabs.se/blog | Follow me on twitter: jonand82
January 31st, 2011 12:38pm

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