Autodiscover reconfigure
Hi folks,we are migrating our test enviroment from E2k3 to E2k7 . I now have a problem that's keeps hanging around for the last few days. Outlook 2007 doesn't downloads is Offline address book. First there was no OAB generated. That's fixed, recreated the OAB VDR. Now I'm still having the problemen that the autodiscover function isn't using the correct URL's. Already removed and recreated the VDR for autodiscover. Here is the output for the autodiscover test:C:\>Test-OutlookWebServices -ClientAccessServer ptc559n22 |fl ---Id : 1003Type : InformationMessage : About to test AutoDiscover with the e-mail address CAS_{af6a4ab3f5074f52}@tntpostref.nl. Id : 1007Type : InformationMessage : Testing server PTC559N22.directory.ref with the published name https://ptc559n02.ptc559.kpn-post.nl/EWS/Exchange.asmx & . Id : 1019Type : InformationMessage : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://ptc559n22.directory.ref/autodiscover/autodiscover.xml. Id : 1006Type : InformationMessage : The Autodiscover service was contacted at https://ptc559n22.directory.ref/autodiscover/autodiscover.xml. Id : 1013Type : ErrorMessage : When contacting https://ptc559n02.ptc559.kpn-post.nl/EWS/Exchange.asmx received the error Unable to connect to the remote server Id : 1013Type : ErrorMessage : When contacting https://ptc559n02.ptc559.kpn-post.nl/EWS/Exchange.asmx received the error No connection could be made because the target machine actively refused it 145.78.213.21:4 43 Id : 1016Type : ErrorMessage : [EXCH]-Error when contacting the AS service at https://ptc559n02.ptc559.kpn-post.nl/EWS/Exchange.asmx. The elapsed time was 984 milliseconds. Id : 1015Type : SuccessMessage : [EXCH]-Successfully contacted the OAB service at https://ptc559n02.ptc559.kpn-post.nl/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. Id : 1013Type : ErrorMessage : When contacting https://ptc559n02.ptc559.kpn-post.nl/UnifiedMessaging/Service.asmx received the error Unable to connect to the remote server Id : 1013Type : ErrorMessage : When contacting https://ptc559n02.ptc559.kpn-post.nl/UnifiedMessaging/Service.asmx received the error No connection could be made because the target machine actively refused it 145 .78.213.21:443 Id : 1014Type : ErrorMessage : [EXCH]-Error when contacting the UM service at https://ptc559n02.ptc559.kpn-post.nl/UnifiedMessaging/Service.asmx. The elapsed time was 93 milliseconds. Id : 1006Type : SuccessMessage : The Autodiscover service was tested successfully. Id : 1021Type : InformationMessage : The following web services generated errors. As,UM in EXCH Please use the prior output to diagnose and correct the errors.The test is ran on the ptc559n22, and this one should also be the autodiscover point. The ptc559n02, was a NLB name that was enterd at time of installation. (This name was incorrect, because there was already a server with that name) How can I reconfigure/rebuild the configuration, so that the ptc559n22 is used for autodiscover.
July 22nd, 2009 3:17pm

i would suggest you take a look @ below article and do the checklist of all items such as DNS and service binding http://msexchangeteam.com/archive/2008/02/13/448127.aspx Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
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July 22nd, 2009 3:47pm

Hi, From your output, I notice that the ptc559n22 is used for Autodiscover URL already. Nevertheless, the OAB URL and EWS URL still use ptc559n02. I would like to explain that you can configure the OAB and EWS URL by using Set-OABVirtualDirectory and Set-WebServicesVirtualDirectory command. For your reference: Set-OABVirtualDirectory http://technet.microsoft.com/en-us/library/bb124707.aspx Set-WebServicesVirtualDirectory http://technet.microsoft.com/en-us/library/aa997233.aspx In addition, after updating the OAB and EWS Virtual Directory, I suggest you restart the IIS and run Outlook 2007 to check whether the correct URLs are retrieved: Note: I also suggest you restart Outlook 2007 before testing the issue. It is because Outlook has a cache in memory for URls. 1). On the problem Outlook client, launch Outlook 2). Hold down the CTRL key on your keyboard and click the Outlook icon in the notification area of the Windows taskbar, also known as the notification area. 3). In the menu that appears, click Test E-mail AutoConfiguration. 4). Enter your E-mail Address and Password (if not logged into the domain) in the respective edit boxes. 5). Choose the desired auto configuration methods with Use Autodiscover, clear other selection. 6). Click Test. Mike
July 23rd, 2009 12:10pm

Hi Mike,I have reconfigured the EWS and OAB virtualdirectory. The test now looks beter, only the Outlook 2007 client is still not downloading its OAB.Result of: Test-OutlookWebServices -ClientAccessServer ptc559n22 |flId : 1003Type : InformationMessage : About to test AutoDiscover with the e-mail address CAS_{af6a4ab3f5074f52}@tntpostref.nl. Id : 1007Type : InformationMessage : Testing server PTC559N22.directory.ref with the published name https://ptc559n22.directory.ref/EWS/Exchange.asmx & . Id : 1019Type : InformationMessage : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://ptc559n22.directory.ref/autodiscover/autodiscover.xml. Id : 1006Type : InformationMessage : The Autodiscover service was contacted at https://ptc559n22.directory.ref/autodiscover/autodiscover.xml. Id : 1016Type : SuccessMessage : [EXCH]-Successfully contacted the AS service at https://ptc559n22.directory.ref/EWS/Exchange.asmx. The elapsed time was 642 milliseconds. Id : 1015Type : SuccessMessage : [EXCH]-Successfully contacted the OAB service at https://ptc559n22.directory.ref/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. Id : 1013Type : ErrorMessage : When contacting https://ptc559n02.ptc559.kpn-post.nl/UnifiedMessaging/Service.asmx received the error Unable to connect to the remote server Id : 1013Type : ErrorMessage : When contacting https://ptc559n02.ptc559.kpn-post.nl/UnifiedMessaging/Service.asmx received the error No connection could be made because the target machine actively refused it ......... Id : 1014Type : ErrorMessage : [EXCH]-Error when contacting the UM service at https://ptc559n02.ptc559.kpn-post.nl/UnifiedMessaging/Service.asmx. The elapsed time was 937 milliseconds. Id : 1006Type : SuccessMessage : The Autodiscover service was tested successfully. Id : 1021Type : InformationMessage : The following web services generated errors. UM in EXCH Please use the prior output to diagnose and correct the errors.Error on the Outlook 2007 client, when trying to download the OAB: Unknown error (0x80072F06)I've been already looking for a KB, that describes this error...no luck so far. <<edit: It was a problem with the certifcate and the SAN names>>Is the also a way to change the UM service, so that there is no error when we test it.
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July 28th, 2009 11:39am

Try this post...And let me about SSL certificate...
July 28th, 2009 12:42pm

Try this post...And let me about SSL certificate...http://www.smallbizserver.net/Forums/tabid/53/forumid/104/postid/102819/view/topic/Default.aspx
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July 28th, 2009 12:42pm

@Abuthaheer,The problem was that the OAB url was configured with another DNS name, that was in the certificate. We already resolved that. Found it, when I tried to open the OAB url, in a browser session.
July 28th, 2009 12:51pm

Hi, The error code 0x80072F06 means ERROR_INTERNET_SEC_CERT_CN_INVALID. Looks like that it is a certificate related issue. From your description, I guess that the OAB download issue has been solved. If I misunderstood your situation, please let me know.Regarding the UM URL, you can refer to following article: Set-UMVirtualDirectoryhttp://technet.microsoft.com/en-us/library/bb124335.aspxMike
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July 29th, 2009 5:56am

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