I'm having issues with autodiscovery with Exchange 2007 (on SBS 2008). When I run testexchangeconnectivity I get the following: Attempting to test Autodiscover for barbh@mydomain.ca Testing Autodiscover failed. Test Steps ExRCA is attempting each method of contacting the Autodiscover service. The Autodiscover service couldn't be contacted successfully by any method. Test Steps Attempting to test potential AutoDiscover URL https://mydomain.ca/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name mydomain.ca in DNS. Host successfully resolved Additional Details IP(s) returned: 204.83.0.46 Testing TCP Port 443 on host mydomain.ca to ensure it is listening and open. The port was opened successfully. ExRCA is testing the SSL certificate to make sure it's valid. The SSL certificate failed one or more certificate validation checks. Test Steps The certificate name is being validated. Certificate name validation failed. Tell me more about this issue and how to resolve it Additional Details Host name mydomain.ca does not match any name found on the server certificate CN=mail.mydomain.ca, OU=Domain Control Validated - QuickSSL(R), OU=See www.geotrust.com/resources/cps (c)09, OU=GT36642155, O=mail.mydomain.ca, C=CA Attempting to test potential AutoDiscover URL https://autodiscover.mydomain.ca/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name autodiscover.mydomain.ca in DNS. The Host could not be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.mydomain.ca could not be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method. The attempt to contact Autodiscover using the HTTP Redirect method failed. Test Steps Attempting to resolve the host name autodiscover.mydomain.ca in DNS. The Host could not be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.mydomain.ca could not be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method. Failed to contact AutoDiscover using the DNS SRV redirect method. Test Steps Attempting to locate SRV record _autodiscover._tcp.mydomain.ca in DNS. The Autodiscover SRV record wasn't found in DNS. - Also, when I run test-outlookwebservices I get the following: [PS] C:\Windows\System32>test-outlookwebservices |fl Id : 1003 Type : Information Message : About to test AutoDiscover with the e-mail address Administrator@jhsc a.ca. Id : 1007 Type : Information Message : Testing server SBS.mydomain.local with the published name https://mail.j hsca.ca/EWS/Exchange.asmx & https://mail.mydomain.ca/EWS/Exchange.asmx. Id : 1019 Type : Information Message : Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://mail.mydomain.ca/Autodiscover/Autodiscove r.xml. Id : 1013 Type : Error Message : When contacting https://mail.mydomain.ca/Autodiscover/Autodiscover.xml r eceived the error The remote server returned an error: (401) Unauthor ized. Id : 1006 Type : Error Message : The Autodiscover service could not be contacted. Any Help would be appreciated, Dwayne

In your external DNS do you have either an A record for autodiscover.domain.ca or an SRV record for _autodiscover._tcp.domain.ca? You need one of those. The preferred route is the A record, but you will need autodiscover.domain.ca as a SAN in your public certificate. If you don't have this entry in your cert and you don't want to modify your cert, you will need to create the SRV record and point to your mail.domain.ca http://support.microsoft.com/kb/940881Tim Harrington - Catapult Systems - http://HowDoUC.blogspot.com

I agree For what I've heard it should also work with a CNAME record pointing to the A record if the name isn't included in the certificate I haven't evaluated it so much myself yet.. Best it to go for the options Tim suggested but it requires the autodiscover name is included in the certificate Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

I checked and it turns out that the forward lookup zone for my external dns wasn't added (this server was involved in an SBS 2003 to 2008 migration and there were some issues). So I created the forward lookup zone for domain.ca and I've added the A record for autodiscover.domain.ca as well as the SRV record for _autodiscover._tcp.domain.ca as per the KB article you provided. However, I'm still getting the following: Attempting to test Autodiscover for shirleym@MYDOMAIN.ca Testing Autodiscover failed. Test Steps ExRCA is attempting each method of contacting the Autodiscover service. The Autodiscover service couldn't be contacted successfully by any method. Test Steps Attempting to test potential AutoDiscover URL https://MYDOMAIN.ca/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name MYDOMAIN.ca in DNS. Host successfully resolved Additional Details IP(s) returned: 204.83.0.46 Testing TCP Port 443 on host MYDOMAIN.ca to ensure it is listening and open. The port was opened successfully. ExRCA is testing the SSL certificate to make sure it's valid. The SSL certificate failed one or more certificate validation checks. Test Steps The certificate name is being validated. Certificate name validation failed. Tell me more about this issue and how to resolve it Additional Details Host name MYDOMAIN.ca does not match any name found on the server certificate CN=mail.MYDOMAIN.ca, OU=Domain Control Validated - QuickSSL(R), OU=See www.geotrust.com/resources/cps (c)09, OU=GT36642155, O=mail.MYDOMAIN.ca, C=CA Attempting to test potential AutoDiscover URL https://autodiscover.MYDOMAIN.ca/AutoDiscover/AutoDiscover.xml Testing of this potential Autodiscover URL failed. Test Steps Attempting to resolve the host name autodiscover.MYDOMAIN.ca in DNS. The Host could not be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.MYDOMAIN.ca could not be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() ExRCA is attempting to contact the Autodiscover service using the HTTP redirect method. The attempt to contact Autodiscover using the HTTP Redirect method failed. Test Steps Attempting to resolve the host name autodiscover.MYDOMAIN.ca in DNS. The Host could not be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.MYDOMAIN.ca could not be resolved in DNS Exception details: Message: The requested name is valid, but no data of the requested type was found Type: System.Net.Sockets.SocketException Stack trace: at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally() ExRCA is attempting to contact the Autodiscover service using the DNS SRV redirect method. Failed to contact AutoDiscover using the DNS SRV redirect method. Test Steps Attempting to locate SRV record _autodiscover._tcp.MYDOMAIN.ca in DNS. The Autodiscover SRV record wasn't found in DNS. Tell me more about this issue and how to resolve it

Are you talking about the internal forward lookup zone? If so, this test that you are running is only for external access. One other thing to note, only create a A record or the SRV record, not both. Pick one of the methods and stick with it. Check you external DNS entries and also your Certificate SAN entries (if you have them). Tim Harrington - Catapult Systems - http://HowDoUC.blogspot.com

Hi, For this issue, you should add the Mydomain.ca into the SAN of the certificate, or add the SRV record in the Public DNS. Thanks Allen