Blank Messages in Outlook Clients
Hello Some Users are having Blank Messages in their Clients I updated all the Patches+Creates New Profiles+Clean the Temp Folders Everything has done No wayCan any one Please Help me Out?God Blessings.......!RASA
August 28th, 2009 10:09am
Are these Blank Messages are from internet or local messages? have you configured your antivirus to exclude exchange folders? what are the version of OL which has these problems?Vinod
|CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
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August 28th, 2009 2:43pm
Hi,What's the version of the Exchange server?Did you check the message in OWA? Is it the same as Outlook?ThanksAllen
September 1st, 2009 11:37am
Hi,Exchange server 2003 and client is 2003.I suspect,the Maximum size of receps in an dl can cause Blank Mails?Yes checked OWA some users get and some not.Thanks for Replying..RASA
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September 2nd, 2009 8:50am
Hi,Whether any error message come up in the Application event log? Did you check the issue based on the Vinod suggestions? From your last post, it seems that this issue only occurred when sending the message to an DL?If so, whether the blank email still is received when sending the message to individual user?ThanksAllen
September 3rd, 2009 6:08am
Dear Vinod,OL 2003 i did not exclude the Exch folders. intrestingly except 4 or 8 people every body gets the MessageYes my suspection is also on a specific DL. Is their any Limits on DL my DL has 550 Users.God Blessings...!RASA
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September 8th, 2009 7:48am
Hi AllenMessage sending one to one is OK but when use DL some user may be 5-10 do get baln msg.No error log polls in events. can you please tell me is thers any LIMITATIONS on A DLas i have 550 users in my dl thats oK /not.God Blessings....!RASA
September 9th, 2009 10:57am
Hi,Sorry for the delay response.Firstly, no such limitation on the DL. Secondly, I would like to confirm whether the problematic users are random or certain user. Whether the problematic users are on the same Mailbox Store as the normal users or separated into different store? Thirdly, how many Exchange servers in your environment? It'sgreat to know the whole configuration for your envionment? (DC, Exchange server)Additionally, please check the scope of the DL. Is it Globla Group?ThanksAllen
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September 9th, 2009 12:41pm
Hi AllenI have FE and BE Exch 2003 the problematic users are few and on the same infomation store i have 1 ISGod BlessingsRASA
September 16th, 2009 12:55pm
Dear ALLAfter A long time i noticed the client settings user is composing mail thru HTML. i have changed to RICHTEXTUser copy and paste the images and some other contents message reach the receiptints as is.secondly i grap the user client versions using wmi script the i update all users with lastest OUTLOOK patches.Now the Problem is Solved.Thansk for all who ever involved in asnwering the questions.Regards and God blessingssss.........Rabbanisyed.RASA
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November 11th, 2009 1:24pm