Hi Support,

We are using outlook 2013 for Incoming & Outgoing emails.

By mistaken,i have sent an email to unknown user email id.I want to stop that email in the outlook 2013 and that email could not deliver to the client.

Is there any option available in outlook 2013 to stop the particular email that could not be deliver to the client.

Thanks in advance.

Your immediate response is highly appreciated.

Regards

Pradeep.R

Hi Suthar Anil,

I am using outlook 2013 as a POP account.By mistaken,i have sent an email to unknown user.I want to stop that email immediately from outlook 2013.

Is there any option available in outlook 2013 to stop the particular email?I want to stop that email should not be deliver to the unknown client.

I think it will be clear for you.

Regards

Pradeep.R

Pradeep R.

Understood in your first post only and in your second post you cleared doubt about exchange/pop.

What i said earlier is Recall option is available in outlook which helps you in this, go through below link for more information.

https://support.office.com/en-ca/article/Recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0

Hi Suthar Anil,

Thanks for sharing the information.

Please let me know whether the recall/replace option is available in outlook 2013 for particularly POP account.

If option is available in POP account,could you please share the screenshot details.

Thanks in advance.

Regards

Pradeep.R

Hi Suthar Anil,

I can able to find out the recall in sent items in outlook 2013.But it is showing Failure and cannot be recalled.

Pls. let me know how to make it successful.

Regards

Pradeep.R

Hi Suthar Anil,

I am using IMAP account.whenever, i am sending emails to anyone two copies of  same mails are showing in sent folder.After enabling the Recall,we are facing the issue that sent items are showing same email two times in sent folder.

How to disable recall.

Regards

Pradeep.R

Hi,

I'm not sure why Suthar Anil suggested "Recall", this only works for Exchange Accounts, obviously you are not using Exchange - Anyway you mentioned both POP3 and IMAP, are you using both?

For the issue that you see two copies of the same sent emails, go to File -> Account Settings -> Account Settings -> Double click on your IMAP account then click More Settings and look at the settings on the Advanced tab. Choose the option for Do not save copies of sent items and send a test message to see if the problem persists.

If the above doesn't help, you can also check the option from File -> Options -> Mail -> Save messages -> Save copies of messages in the Sent folder, untick this option to try again.

As for the original question, once you hit Send basically the message will be delivered. If this is a big concern and to prevent such issue in future, I suggest you create a rule to defer the delivery by creating a rule:

In Outlook 2013, click on Rules -> Manage Rules & Alerts -> New Rule -> Apply rule on message I send -> Next -> You can add some conditions in this step, such as Send to people or public group; or nothing to apply the rule to all sent emails -> Next -> Tick defer delivery by a number of minutes, then click on "a number of" in the description, enter a number of minutes, then click Finish.

This way above will help you defer the delivery in Outlook and you may have a chance to regret if you sent the email to the wrong person.

If I misunderstood anything, feel free to let me know.

Regards,

Melon Chen
TechNet Community Su

Dear Melon Chen,

Thanks a lot.The below option has fixed the issue in my outlook.We are using the POP & IMAP account.

File -> Options -> Mail -> Save messages -> Save copies of messages in the Sent folder, untick this option to try again.

Now, i can able to see the send emails with one copy and it is not showing the same copy of two same emails in the sent folder.

Thanks a lot for your help and i really appreciate you.

Regards

Pradeep.R