I've read the posts about this and nothing is working for me.I started getting this message a few weeks ago. It comes up whenever I go into the folder I have video files stored in. It pops up, telling me the COM Surrogate has stopped working and allows me to close the box - and when I do, another one comes up telling me the same thing, etc etc. I have upgraded Divx, I don't have Nero, searches don't seem to bring back any results for Urge (all common causes it seems) so I don't know what to do. This is the first actual problem/annoyance I've had with Vista so far.Searches on Google have said that the Vista Codec Package is a fix for it, but I don't want to risk downloading this from some random site - especially if it's not going to work. Thanks in advance for any help.

Hi, It seems the current issue is a Windows Vista issue. Please understand that we mainly discuss Exchange issues in this forum. As your issue is related to Windows Vista, we are not the best resource to troubleshoot the issue. You can write a new post at Windows Vista forums to get a more efficient support. http://forums.microsoft.com/technet/default.aspx?forumgroupid=204&siteID=17 I hope your issue will be resolved soon. Thanks, Elvis

Try this:Open any folder within wVista and click the organize menu.This action will bring down a drop menu to select your options from.Go to folder and search optionsGo to view tabYou need to select a box called "always show icons,never thumbnails.Press apply and OKStart your computer again.Seems it works,it did on my computer