estimates, installing Outlook 2013 on my workstation, the team's performance is significantly degraded, to the point that the user can not operate normally, Outlook loading for the first time too you delay, how I can help solve the problem ?

• Edited by Juan Pablo Cisternas Thursday, March 19, 2015 6:37 PM

Hi,

I've seen some users have such issue if Outlook 2013 is configured to work in Online Mode, please switch to Cached Exchange Mode to check the result.

FILE -> Account Settings -> Account Settings -> Double click on the Exchange Account name -> Tick "Use Cached Exchange Mode" -> Next -> Finish.

In Outlook Online Mode Outlook connects to the Exchange Server directly, this may cause performance issues sometimes, while in Cached Exchange Mode Outlook it keeps a local cache and connects to Exchange to sync the changes at a certain frequency, this reduces the performance latency.

Regards,

Melon Chen
TechNet Community Su

all users have the outlook cache enabled and still experience very slow

regards