I have a new Exchange 2013 deployment.  Autodiscover/ActiveSync test passes the Microsoft Remote Connectivity Analyzer.  When I try to set up ActiveSync email on a windows phone, it says, "We're looking for your settings.... ....and we've found them!", but then the mailbox will not sync... cannot send mail, does not show up as a device on the mailbox.
On an Android device, it simply says, "Couldn't finish.  Couldn't open connection to server."  Anyone have any idea what my problem is?  Firewall issue maybe?

Thanks!
Ryan

Hi Riyan,

I have seen that many users reported the same issue. They were able to connect and works fine when it connects manually (Not automatic setup)

OK, my first problem is that I was using the domain administrator account for testing... Now that I've switched to another account, everything is fine on the windows phone.  On the android device, I get Waiting for Sync, your email will appear shortly.

• Edited by RDWilderman 3 hours 23 minutes ago

OK, my first problem is that I was using the domain administrator account for testing... Now that I've switched to another account, everything is fine on the windows phone.  On the android device, I get Waiting for Sync, your email will appear shortly.

• Edited by RDWilderman Friday, May 29, 2015 4:05 AM

OK, my first problem is that I was using the domain administrator account for testing... Now that I've switched to another account, everything is fine on the windows phone.  On the android device, I get Waiting for Sync, your email will appear shortly.

• Edited by RDWilderman Friday, May 29, 2015 4:05 AM

Hi RDWilderman

i agree with ManU PhiliP many users suffering from this issue, but i tried to add local domain in IIS autodiscover, Microsoft Activesync virtual directories as the link below and worked successfully

https://virtualbay.wordpress.com/2012/12/11/exchange-2010-activesync-autodiscover-fix/

thanks

Thanks everybody, I appear to be good now.  Not sure what the problem was, but overnight the issue with the Android device seems to have resolved itself.