Can't create New Mailbox in Exchange Management Console
Hi derek, From your description, I suspect that you run the command in the different Exchange server. If you want to new mailbox, you need to make sure that you run New-Mailbox command in the Mailbox server. Hope it helps. ThanksSophia Xu TechNet Community Support
January 10th, 2012 5:07am

Hi all, I installed Exchange 2010 on Windows Server 2008. When I go into the Exchange Management Console, there is no New Mailbox option. Under the Member Of tab in Active Directory Users and Computers, I am a member of Administrators, Domain Admins, Enterprise Admins, Group Policy Creator Owners, Organization Management, Schema Admins, and Server Management. I've gone through the Answer listed here with no luck: http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/8f9a1881-d66d-4d8a-a6ff-06729a701999.
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January 28th, 2012 1:19pm

Hi Derek, Is it also true that you can't use the commands New-Mailbox,New-MailUser and New-MailContact in Exchange Management Shell (EMS)? If so then I think you choosed to use "Active Directory split permission" when you installed Exchange 2010. Ref: Configure Exchange 2010 for Split Permissions http://technet.microsoft.com/en-us/library/dd638155.aspx If that wasn't desired, then you can change the permission model to "Shared" by following the instructions in the below Technet Article. Configure Exchange 2010 for Shared Permissions http://technet.microsoft.com/en-us/library/dd638146.aspxMartina Miskovic - http://www.nic2012.com/
January 28th, 2012 1:55pm

Hi Martina, I am pretty new to Exchange, so please bear with me. When i open up EMS, it shows [PS] C:\Windows\system32>. So I'll type in something like [PS] C:\Windows\system32>New-MailUser -Name Marc -FirstName Marc -LastName Boyer -ExternalEmailAddress marc.boyer@adventureworks.com -UserPrincipalName marc@contoso.com -OrganizationalUnit contoso.com But I get the error "The term New-MailUser is not recognized as the name of a cmdlet, function, etc."
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January 28th, 2012 3:09pm

Hi, That was pretty much expected and I do think you choosed to use the split model permission when you installed Exchange 2010 (it was a check box during installation). You need to follow the instructions for "Switch from RBAC split permissions to shared permissions " in the second link I posted if you want to be able to create recipients in EMC/EMS. If you don't, then you would need to create accounts in ADUC first and then use the command enable-mailbox to give an account a mailbox. Martina Miskovic - http://www.nic2012.com/
January 28th, 2012 3:19pm

Martina, I did what you said. I've been following the instructions in "Switch from RBAC split permissions to shared permissions" from your second link. I entered the code under "Configure Shared Permissions": New-ManagementRoleAssignment -Role "Mail Recipient Creation" -SecurityGroup "Organization Management" -Delegating Got an error again. "The term 'New-ManagementRoleAssignment' is not recognized as the name of a cmdlet, function, etc."
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January 28th, 2012 4:09pm

Hi, Can you post a picture of that? Also, make sure that the account you are using is a member of the security group "Organization Management".Martina Miskovic - http://www.nic2012.com/
January 28th, 2012 4:14pm

Sorry, I was posting the wrong information to you. You need to follow the instructions for "Switch from Active Directory split permissions to shared permissions ". Same link: http://technet.microsoft.com/en-us/library/dd638146.aspx Martina Miskovic - http://www.nic2012.com/
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January 28th, 2012 4:16pm

Double-checked, I am in the Security Group "Organization Management." 1. Ran just fine from Windows command shell. 2. Here's what I see after entering the first command from Exchange Management Shell:
January 28th, 2012 4:31pm

Hi derek, From your description, I suspect that you run the command in the different Exchange server. If you want to new mailbox, you need to make sure that you run New-Mailbox command in the Mailbox server. Hope it helps. ThanksSophia Xu TechNet Community Support
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January 28th, 2012 9:21pm

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