Can't install outlook missing .ost file; here is the full error message, Cannot open your default e-mail folders. The file c:/users/Greenchief/AppData/Local/Microsoft/Outlook/outlook.ost is not an Outlook data file(.ost)
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Can't install outlook missing .ost file; here is the full error message, Cannot open your default e-mail folders. The file c:/users/Greenchief/AppData/Local/Microsoft/Outlook/outlook.ost is not an Outlook data file(.ost)
Hi,
If your .ost file becomes damaged, Outlook includes a tool that may be able to correct the problem. This tool, the OST Integrity Tool, can scan and repair .ost files. If that doesn't completely solve the problem, you can disable the .ost file and create a new one described by Simon.
To scan and repair the .ost file:
drive:\Program Files\Common Files\System\Mapi\LocaleID\scanost.exe
where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.
Details of actions performed during the scan and repair are saved as a message in your Outlook Deleted Items folder with the subject "OST Integrity Check."
If the Offline Folder file cannot be repaired, you can disable it and create a new one.
Hi,
If your .ost file becomes damaged, Outlook includes a tool that may be able to correct the problem. This tool, the OST Integrity Tool, can scan and repair .ost files. If that doesn't completely solve the problem, you can disable the .ost file and create a new one described by Simon.
To scan and repair the .ost file:
drive:\Program Files\Common Files\System\Mapi\LocaleID\scanost.exe
where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.
Details of actions performed during the scan and repair are saved as a message in your Outlook Deleted Items folder with the subject "OST Integrity Check."
If the Offline Folder file cannot be repaired, you can disable it and create a new one.
Restart your PC and, without starting Outlook, go to Control Panel | User Accounts | Mail.
Click Show Profiles.
Select any profiles in the list and click Remove.
Click Add and fill in the details for a new profile.
Click OK as many times as necessary to save and close the profile.
Start Outlook.
If you are still having problems then they are not caused by a corrupt profile or corrupt OST file. Try repairing or removing and reinstalling Office. (Control Panel | Programs | Programs and Features. Select Office, click Change, Select Repair, click Continue.)
Lets be clear about this. An OST file is simply a local cache of the items that are held in your mailbox on the Exchange Server. If an OST file is corrupt you can delete it and create a new one, by creating a new mail profile, and you will not lose any data. Your mail items will simply be downloaded from the server again.
There are very few instances where you would ever need to repair an OST file.
Dont be panic if your OST file is missing in Outlook. Grab best and advanced way to fix OST file and this can be done only with the help of an external tool.
You can visit the link mentioned below. You will surely find it helpful to you and can rebuild OST file without data lose.
http://www.ost-to-pst.in/fix/ost-file-is-missing-in-outlook.html
hii,
Sometimes when using MS outlook an error message is prompted cannot open your default email folders. The file outlook.ost is not an offline folder. This error may be because of many reasons when MS outlook not able to recognize ost file or when you unknowingly delete the email account for exchange mailbox in outlook.
You can solve the error by performing these steps;
>Close MS outlook and other application that may access the OST file.
>Find OST file that causes error- File location can be determine on the basis of property displayed in outlook.
>Recover the OST file offline data.
>Backup the original OST file.
>Rename or delete the original OST file that causes the problem.
>Fix the error.