Can't schedule meeting on resouce mailbox (Exchange Online) using Outlook 2013

Hi,

Here on my organization we use some resource mailboxes to schedule the meetings on our meeting rooms.

There are 5 users as owners and everyone else has only Limited details on them.

Today, on my Outlook 2010, I just open the calendar, go to the room I want. Search for an available date/time and double click (or right click and select Request New Meeting). Then it opens a new windows with the room on the "To:" box and I can fill the other details.

Then I recieve an e-mail saying that my meeting is waiting for approval.

One of the owners approve and then my meeting appears to everyone on the organization.

No one was having problems with that... but today, using Outlook 2013, users just can't double click to send a request of a meeting. It says that the user doesn't have the rights to do it. The only way is to click on the "New Meeting" button and then add the room in the "To:" box.

So... I was reading some comments about "Direct booking" not working anymore for Outlook 2013. Is it right? I mean... It's a downgrade for my point of view.

On Outlook 2010 it works everytime (tried creating the same user account on my machine and worked like a charm).

Today I verified that, after uninstalling and reinstalling Office 2013 on the user machine:

On Outlook 2013 version 15.0.4433.1506 is working.

On Outlook 2013 version 15.0.4701.1000 it's not working booking a meeting using double click.

So is not a rights problem. Is an update problem.

Any1?

April 16th, 2015 8:05am

Hi,

This is Exchange server 2013 forum. Actually, we have a dedicated support team regarding the Microsoft Office 365. I recommend you ask your question on our Microsoft Office 365 forum which is staffed by more experts specializing in this kind of problems. Thanks for your understanding.

For your convenience:

http://community.office365.com/en-us/f/default.aspx

Hope this can be helpful to you.

Best regards,

Free Windows Admin Tool Kit Click here and download it now
April 16th, 2015 10:03pm

Amy Wang,

Sorry. On Answers.Microsoft.com they redirected me to here.

I'll post there then. Thanks!

April 17th, 2015 7:19am

Hi,

Your issue is related to Office 365, Microsoft Office 365 forum is staffed by more experts specializing in this kind of problem. Your understanding will be appreciated.

Best regards,

Free Windows Admin Tool Kit Click here and download it now
April 21st, 2015 10:09pm

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