Hi All,

we have an Exchange 2013 DAG and a few PF databases. If users want to create a new Folder or subfolder they receive following mesage in Outlook. "Cannot create the folder". If I create the folder in the ECP the folder will be created with the message "The process failed to get the correct properties". The folder is visible in Outlook but not accessible.

Users has owner permissions and just a few folders are concerned, its not a general problem. I have already done an integrety check, defrag and a soft repair on all PF databases, and all databases are healthy. No errors and warnings in the logfiles.

Does anyone has an idea?

Thanks

Best regards,
Dirk

• Edited by DirkSRV 22 hours 53 minutes ago

Is this a new problem or has this never worked? Are those folders replicating to the other databases? Can you re-create the folders that are having issues and test on the 'new' folders?

Hi Josh,

this is a new Problem, the PF worked smoothly before. The PF databases replicating to other members in the DAG and I already suspend and deleted the replication with no success.
What do you mean with re-create the folders and test on the new ones? Im able to create a folder in the first PF Mailbox (Primary) but not in the second hierarchy.

Ive also been inheriting all permissions from the root folder to be sure its not a permission issue but its still not working.

Dirk

When you said, "just a few folders are concerned", that made me think you could delete those folders and re-create them. MY apologies if I was mistaken.

can you verify permission in ADSI? And to be clear, no one can create sub's within these specific folders but other folders are ok? I'm leaning towards something wonky with permissions, hence, my inclination to re-create those folders if possible. Can you run { Get-PublicFolderClientPermission -Identity "path to folder" -Server "servername" }and verify the permissions here? also run the Get-PublicFolderAdministrativePermission to verify admins have this access.

I've had a problem in the past where I've had to push permission down via ADSI edit because no other method would work for me.

• Edited by Josh Lavely 18 hours 57 minutes ago Left out a param

Youre right, it could be a permission issue because the trouble began when I ran AddUsersToPFRecursive.ps1 -TopPublicFolder.

Get-PublicFolderClientPermission -Identity has the same permissions like in the ECP and Get-PublicFolderAdministrativePermission is not more available in Exchange 2013.

Did you inherited the permissions with ADSI on the "CN= Folder Hierarchies" Folder?

I had to set these permissions to the Databases themselves in ADSI Edit so,

Configuration Partition ::

Services > Microsoft Exchange > Organization > Administrative Groups > Exchange Administrative group () > Databases > Right-Click your database and set permissions here. Hope this helps!

The permissions in ADSI Edit are ok, I have no idea at the moment what and where to look. I opened a case at Microsoft and will post it.

Thanks.

• Edited by DirkSRV 17 hours 35 minutes ago