Hi all,

we traid to install Exchange CU6 as a upgrade from Exchange 2013 SP1. The Setup Fails like this:

E:\Sources\Ex2013CU6>setup /m:upgrade /IAcceptExchangeServerLicenseTerms

Welcome to Microsoft Exchange Server 2013 Cumulative Update 6 Unattended Setup
Copying Files...
File copy complete. Setup will now collect additional information needed for
installation.
Languages
Mailbox role: Transport service
Client Access role: Front End Transport service
Mailbox role: Client Access service
Mailbox role: Unified Messaging service
Mailbox role: Mailbox service
Management tools
Client Access role: Client Access Front End service

Performing Microsoft Exchange Server Prerequisite Check

                                                              FAILED
 An unexpected error has occurred and a Watson dump is being generated: Object r
eference not set to an instance of an object.

     Object reference not set to an instance of an object.

The Exchange Server setup operation didn't complete. More details can be found
in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder.

[09/15/2014 13:53:00.0941] [0] **********************************************
[09/15/2014 13:53:00.0956] [0] Starting Microsoft Exchange Server 2013 Cumulative Update 6 Setup
[09/15/2014 13:53:00.0956] [0] **********************************************
[09/15/2014 13:53:00.0956] [0] Local time zone: (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna.
[09/15/2014 13:53:00.0956] [0] Operating system version: Microsoft Windows NT 6.2.9200.0.
[09/15/2014 13:53:00.0956] [0] Setup version: 15.0.995.29.
[09/15/2014 13:53:00.0972] [0] Logged on user: LOC\administrator.
[09/15/2014 13:53:01.0019] [0] Command Line Parameter Name='mode', Value='Upgrade'.
[09/15/2014 13:53:01.0019] [0] Command Line Parameter Name='iacceptexchangeserverlicenseterms', Value=''.
[09/15/2014 13:53:01.0019] [0] Command Line Parameter Name='sourcedir', Value='E:\Sources\Ex2013CU6'.
[09/15/2014 13:53:01.0285] [0] RuntimeAssembly was started with the following command: '/m:upgrade /IAcceptExchangeServerLicenseTerms /sourcedir:E:\Sources\Ex2013CU6'.
[09/15/2014 13:53:01.0300] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\v8.0, wasn't found.
[09/15/2014 13:53:01.0300] [0] The registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v14, wasn't found.
[09/15/2014 13:53:01.0300] [0] Copying Files...
[09/15/2014 13:53:01.0316] [0] Starting copy from E:\Sources\Ex2013CU6\Setup\ServerRoles\Common to C:\Windows\Temp\ExchangeSetup.
[09/15/2014 13:53:02.0816] [0] Finished copy from E:\Sources\Ex2013CU6\Setup\ServerRoles\Common to C:\Windows\Temp\ExchangeSetup.
[09/15/2014 13:53:02.0816] [0] File copy complete. Setup will now collect additional information needed for installation.
[09/15/2014 13:53:02.0831] [0] Assembly dll file location is C:\Windows\Temp\ExchangeSetup\Microsoft.Exchange.Setup.Console.dll
[09/15/2014 13:53:06.0613] [0] Setup is choosing the domain controller to use
[09/15/2014 13:53:07.0003] [0] The MSExchangeADTopology has a persisted domain controller: LOC-srv1201.LOC.local
[09/15/2014 13:53:11.0253] [0] PrepareAD has been run, and has replicated to this domain controller; so setup will use LOC-srv1201.LOC.local
[09/15/2014 13:53:11.0253] [0] Setup is choosing a global catalog...
[09/15/2014 13:53:11.0331] [0] Setup has chosen the global catalog server LOC-srv1201.LOC.local.
[09/15/2014 13:53:11.0347] [0] Setup will use the domain controller 'LOC-srv1201.LOC.local'.
[09/15/2014 13:53:11.0347] [0] Setup will use the global catalog 'LOC-srv1201.LOC.local'.
[09/15/2014 13:53:11.0347] [0] Exchange configuration container for the organization is 'CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=LOC,DC=local'.
[09/15/2014 13:53:11.0347] [0] Exchange organization container for the organization is 'CN=LOC,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=LOC,DC=local'.
[09/15/2014 13:53:11.0394] [0] Setup will search for an Exchange Server object for the local machine with name 'LOC-SRV7210'.
[09/15/2014 13:53:11.0738] [0] Exchange Server object found : 'CN=LOC-SRV7210,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=LOC,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=LOC,DC=local'.
[09/15/2014 13:53:12.0128] [0] The following roles have been unpacked: BridgeheadRole ClientAccessRole MailboxRole UnifiedMessagingRole FrontendTransportRole AdminToolsRole CafeRole
[09/15/2014 13:53:12.0128] [0] The following datacenter roles are unpacked:
[09/15/2014 13:53:12.0128] [0] The following roles are installed: BridgeheadRole ClientAccessRole MailboxRole UnifiedMessagingRole FrontendTransportRole AdminToolsRole CafeRole
[09/15/2014 13:53:12.0144] [0] The local server has some Exchange files installed.
[09/15/2014 13:53:12.0175] [0] Server Name=LOC-SRV7210
[09/15/2014 13:53:12.0238] [0] Setup will use the path 'E:\Sources\Ex2013CU6' for installing Exchange.
[09/15/2014 13:53:12.0238] [0] Setup will discover the installed roles from server object 'CN=LOC-SRV7210,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=LOC,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=LOC,DC=local'.
[09/15/2014 13:53:12.0238] [0] 'BridgeheadRole' is installed on the server object.
[09/15/2014 13:53:12.0238] [0] 'ClientAccessRole' is installed on the server object.
[09/15/2014 13:53:12.0253] [0] 'MailboxRole' is installed on the server object.
[09/15/2014 13:53:12.0253] [0] 'UnifiedMessagingRole' is installed on the server object.
[09/15/2014 13:53:12.0253] [0] 'CafeRole' is installed on the server object.
[09/15/2014 13:53:12.0253] [0] 'FrontendTransportRole' is installed on the server object.
[09/15/2014 13:53:12.0253] [0] The installation mode is set to: 'BuildToBuildUpgrade'.
[09/15/2014 13:53:13.0425] [0] An Exchange organization with name 'LOC' was found in this forest.
[09/15/2014 13:53:13.0425] [0] Active Directory Initialization status : 'True'.
[09/15/2014 13:53:13.0425] [0] Schema Update Required Status : 'False'.
[09/15/2014 13:53:13.0425] [0] Organization Configuration Update Required Status : 'False'.
[09/15/2014 13:53:13.0425] [0] Domain Configuration Update Required Status : 'False'.
[09/15/2014 13:53:13.0441] [0] The locally installed version is 15.0.847.32.
[09/15/2014 13:53:13.0441] [0] Exchange Installation Directory : 'C:\Program Files\Microsoft\Exchange Server\V15'.
[09/15/2014 13:53:13.0535] [0] Setup is determining what organization-level operations to perform.
[09/15/2014 13:53:13.0535] [0] Because the value was specified, setup is setting the argument OrganizationName to the value LOC.
[09/15/2014 13:53:13.0581] [0] RootDataHandler has 1 DataHandlers
[09/15/2014 13:53:13.0581] [0]      Languages
[09/15/2014 13:53:13.0581] [0]      Mailbox role: Transport service
[09/15/2014 13:53:13.0581] [0]      Client Access role: Front End Transport service
[09/15/2014 13:53:13.0581] [0]      Mailbox role: Client Access service
[09/15/2014 13:53:13.0581] [0]      Mailbox role: Unified Messaging service
[09/15/2014 13:53:13.0581] [0]      Mailbox role: Mailbox service
[09/15/2014 13:53:13.0581] [0]      Management tools
[09/15/2014 13:53:13.0581] [0]      Client Access role: Client Access Front End service
[09/15/2014 13:53:13.0613] [0] Validating options for the 7 requested roles
[09/15/2014 13:53:13.0613] [0] UpgradeModeDataHandler has 17 handlers and 17 work units
[09/15/2014 13:53:13.0675] [0] Performing Microsoft Exchange Server Prerequisite Check
[09/15/2014 13:53:13.0925] [0] **************
[09/15/2014 13:53:13.0925] [0] Setup will run the task 'Start-PreConfiguration'
[09/15/2014 13:53:13.0941] [1] Setup launched task 'Start-PreConfiguration -Mode 'BuildToBuildUpgrade' -Roles 'LanguagePacks','BridgeheadRole','FrontendTransportRole','ClientAccessRole','UnifiedMessagingRole','MailboxRole','AdminToolsRole','CafeRole'' 
[09/15/2014 13:53:15.0472] [1] [ERROR] Object reference not set to an instance of an object.
[09/15/2014 13:53:15.0472] [1] [WARNING] An unexpected error has occurred and a Watson dump is being generated: Object reference not set to an instance of an object.
[09/15/2014 13:53:16.0144] [1] [ERROR] Object reference not set to an instance of an object.
[09/15/2014 13:53:16.0144] [1] [ERROR] Object reference not set to an instance of an object.
[09/15/2014 13:53:16.0175] [0] [ERROR] Exception has been thrown by the target of an invocation.
[09/15/2014 13:53:16.0175] [0] [ERROR] Object reference not set to an instance of an object.
[09/15/2014 13:53:16.0175] [0] [ERROR] Object reference not set to an instance of an object.
[09/15/2014 13:53:16.0175] [0] CurrentResult SetupLauncherHelper.loadassembly:444: 1
[09/15/2014 13:53:16.0175] [0] The Exchange Server setup operation didn't complete.  More details can be found in ExchangeSetup.log located in the <SystemDrive>:\ExchangeSetupLogs folder.
[09/15/2014 13:53:16.0175] [0] CurrentResult main.run:235: 1
[09/15/2014 13:53:16.0175] [0] CurrentResult setupbase.maincore:396: 1
[09/15/2014 13:53:16.0175] [0] End of Setup
[09/15/2014 13:53:16.0175] [0] **********************************************

A CU for Exchange 2013 cannot be remove.

Did you follow all the requirements, Prep AD, Schema etc?

here you can find the necessary steps for several Exchange Organization that you may have, DAG,CAS Array etc.

Hope it help.

Hi All,

#David: yes we run the Setup /PS /p and /pd for Preparation all single without Problem. And the Shema are ok

#Amit: yes i run the cmd as Admin. we have also disabled the UAC on the EX2013 Server

Thanks for any Help!

Regards Steven

Hi Stivie,

The E: drive is a map Network Drive?

If so try to copy all the CU 6 to the local drive and try to run again.

If you have hybrid configuration or some Thunderbird clients do not install CU6. This pack of updates have some issues which will hold you from managing cloud mailboxes and use Thunderbird as mail client (there are some IMAP problems).

Some of mentioned problems are desribed here - http://msexchangeguru.com/2014/08/30/e2013cu6-dontdeployif/.

Hi all,

#David: No the E: Drive ist a local Drive from the Server

#Peter: No we have only a 2013 DAG in a 2010 Transition Environment

Thanks for any help.

Regards Steven

Hi,

If all Exchange 2013 prerequisites have been completed, please right-click Windows PowerShell, click Run as Administrator. Then run the Exchange CU6 setup to have a try. Here is a similar thread which is resolved by this method:

http://social.technet.microsoft.com/Forums/exchange/en-US/4bea8963-3166-4c04-a28b-1bc2948e975e/exhange-2013-sp1-object-reference-not-set-to-an-instance-of-an-object?forum=exchangesvrdeploy

If it doesnt work, please check if there are any event logs. Please collect some error logs for further analysis.

Regards,

Hi,

#Winnie: i have try start Setup in powershell, but same error.

I have found a inner Log on C:\Windows\Temp\ExchangeSetup\logging\CmdletInfra\Others\Cmdlet

Log:

DateTime,StartTime,RequestId,ClientRequestId,MajorVersion,MinorVersion,BuildVersion,RevisionVersion,ServerHostName,ProcessId,ProcessName,ThreadId,CultureInfo,Organization,AuthenticatedUser,ExecutingUserSid,EffectiveOrganization,UserServicePlan,IsAdmin,ClientApplication,Cmdlet,Parameters,CmdletUniqueId,UserBudgetOnStart,ContributeToFailFast,RunspaceSettingsCreationHint,ADViewEntireForest,ADRecipientViewRoot,ADConfigurationDomainControllers,ADPreferredGlobalCatalogs,ADPreferredDomainControllers,ADUserConfigurationDomainController,ADUserPreferredGlobalCatalog,ADuserPreferredDomainControllers,ThrottlingInfo,DelayInfo,ThrottlingDelay,IsOutputObjectRedacted,CmdletProxyStage,CmdletProxyRemoteServer,CmdletProxyRemoteServerVersion,CmdletProxyMethod,ProxiedObjectCount,CmdletProxyLatency,OutputObjectCount,ParameterBinding,BeginProcessing,ProcessRecord,EndProcessing,StopProcessing,BizLogic,PowerShellLatency,UserInteractionLatency,ProvisioningLayerLatency,ActivityContextLifeTime,TotalTime,ErrorType,ExecutionResult,CacheHitCount,CacheMissCount,GenericLatency,GenericInfo,GenericErrors
#Software: Microsoft Exchange Server
#Version: 15.00.0995.012
#Log-type: Rps Cmdlet Logs
#Date: 2014-09-16T09:56:17.990Z
#Fields: DateTime,StartTime,RequestId,ClientRequestId,MajorVersion,MinorVersion,BuildVersion,RevisionVersion,ServerHostName,ProcessId,ProcessName,ThreadId,CultureInfo,Organization,AuthenticatedUser,ExecutingUserSid,EffectiveOrganization,UserServicePlan,IsAdmin,ClientApplication,Cmdlet,Parameters,CmdletUniqueId,UserBudgetOnStart,ContributeToFailFast,RunspaceSettingsCreationHint,ADViewEntireForest,ADRecipientViewRoot,ADConfigurationDomainControllers,ADPreferredGlobalCatalogs,ADPreferredDomainControllers,ADUserConfigurationDomainController,ADUserPreferredGlobalCatalog,ADuserPreferredDomainControllers,ThrottlingInfo,DelayInfo,ThrottlingDelay,IsOutputObjectRedacted,CmdletProxyStage,CmdletProxyRemoteServer,CmdletProxyRemoteServerVersion,CmdletProxyMethod,ProxiedObjectCount,CmdletProxyLatency,OutputObjectCount,ParameterBinding,BeginProcessing,ProcessRecord,EndProcessing,StopProcessing,BizLogic,PowerShellLatency,UserInteractionLatency,ProvisioningLayerLatency,ActivityContextLifeTime,TotalTime,ErrorType,ExecutionResult,CacheHitCount,CacheMissCount,GenericLatency,GenericInfo,GenericErrors
2014-09-16T09:56:17.833Z,2014-09-16T09:56:16.630Z,de3b6dcb-e677-49fa-8e8a-bb259aa6e880,,15,0,995,12,LOC-SRV7210,1888,ExSetup.exe,10,,,,,,,,,Start-PreConfiguration,"-Mode ""BuildToBuildUpgrade"" -Roles (""LanguagePacks"" ""BridgeheadRole"" ""FrontendTransportRole"" ""ClientAccessRole"" ""UnifiedMessagingRole"" ""MailboxRole"" ""AdminToolsRole"" ""CafeRole"")",1c2379ff-46d9-4bca-801d-6c405dda5d36,,,,,,,,,,,,,,,,,,,,,,,,,,,,,13,,7,1375.0577,1193,UnHandled,Error,,,TaskModuleLatency=689;TaskModuleLatency.C=9;Cmd=1155;,Logging=InitOnError;UserInfo=null;ExchangeRunspaceConfig=null;,BeginProcessing_UnhandledException=System.NullReferenceException: Object reference not set to an instance of an object.    at Microsoft.Exchange.Configuration.Tasks.ExchangePropertyContainer.EnableCmdletLog(ISessionState sessionState)    at Microsoft.Exchange.Configuration.Tasks.CollectCmdletLogEntriesModule.Init(ITaskEvent task)    at Microsoft.Exchange.Configuration.Tasks.Task.InitTaskModule()    at Microsoft.Exchange.Configuration.Tasks.Task.<BeginProcessing>b__4()    at Microsoft.Exchange.Configuration.Tasks.Task.InvokeNonRetryableFunc(Action func  Boolean terminatePipelineIfFailed);

Have you tried in GUID? it's the same?

Do you have any special changes in your Domian Schema?

My Apologies...I did not visit this thread for long. If it is still not resolved please respond. I was having a similar issue and was able to resolve. The steps are bit long but can be performed on server and will fix the issue.

-Biswa

My Apologies...I did not visit this thread for long. If it is still not resolved please respond. I was having a similar issue and was able to resolve. The steps are bit long but can be performed on server and will fix the issue.

-Biswa

• Proposed as answer by sabues 5 hours 10 minutes ago
• Unproposed as answer by sabues 5 hours 10 minutes ago

My Apologies...I did not visit this thread for long. If it is still not resolved please respond. I was having a similar issue and was able to resolve. The steps are bit long but can be performed on server and will fix the issue.

-Biswa

• Proposed as answer by sabues Saturday, March 28, 2015 2:15 AM
• Unproposed as answer by sabues Saturday, March 28, 2015 2:15 AM

My Apologies...I did not visit this thread for long. If it is still not resolved please respond. I was having a similar issue and was able to resolve. The steps are bit long but can be performed on server and will fix the issue.

-Biswa

• Proposed as answer by sabues Saturday, March 28, 2015 2:15 AM
• Unproposed as answer by sabues Saturday, March 28, 2015 2:15 AM

We've detected an issue with setup when the following event log level is "High"

Try running running

Set-EventLogLevel -Identity "MSExchange Management Application\ComponentInfoBasedTask" -Level Lowest

and see if it resolves your issue.

Hi,

the Eventloglevel was the Problem. I try CU6, CU7 and CU8. All CU have the same Setup issue, that saubes describe. In oure Environment the eventloglevel was set to High. After set all Eventloglevel back to Default, I can update oure DAG Farm with CU8 Successfully.

Thanks sabues

Regards Steven

oh god, that was THE solution to it... ! This was so frustrating.

Thanks a lot!