Hello,
The problem of accessing data file arises due to several issues, like either your profile is not configured correctly so it is unable to sync your old file with the current profile.
You can re-configure your Outlook profile, or can also try to open file by following the below listed steps:
1. Select the created profile, then properties.
2. Click on "New", to add the existing "Outlook.pst" data file. NOTE: If asked to select the format of the data file, then select PST(personal storage table).
3. Click ok to proceed.
4. On returning to Account Settings Dialog box, click "Set as Default" button.
5. Now remove the PST file that was by default created when you have configured your profile. Because a single account cannot hold two default files at the same time.
Alternatively you can import PST file.
Regards
Clark Kent
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Proposed as answer by
Melon Chen CHNMicrosoft contingent staff, Moderator
Thursday, May 21, 2015 2:28 AM
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Marked as answer by
Melon Chen CHNMicrosoft contingent staff, Moderator
Friday, May 22, 2015 7:06 AM