Dear community,

I've just setup Microsoft Exchange 2013 in a brand new domain network. Installed Office 2013 on a workstation within the domain. Everything seems to work fine, except I can't receive any mail.

When outlook starts for the first time, it auto assigned the users mail account based on the login credentials. Also, the shared mailbox I've configured on the Exchange server, will be displayed in the users Outlook location. In the right lower corner of Outlook it says it's connected to the Exchange Server (no error messages) and it all looks fine. It can synchronize.

But once I try and send myself or any other user in the domain a message, it just won't be received. The message will be displayed in the sent items box. So the message seems to be sent away correctly, but it just doesn't appear in the inbox.

I think the problem is located at the receive connector, but I'm not sure since my experience with Exchange is pretty low.

Does anybody knows what the problem could be?

The receive connector is configured as follows:

General
Name:                 Receive Connector
Version:              15.0 (Build 516.32)
Connector status:     Enabled
Logging Protocol:     None
Max receive size:     35 MB
Max local hob count:  12

Security
Transport Layer Security:            Enabled
Intregrated Windows authentication:  Enabled
Exchange server authentication:      Enabled
Permission groups: Exchange servers
                   Exchange users

Scoping

Remote network settings:
192.168.2.1 - 192.168.2.254

Network adapter bindings:
(All available IPv4) Port 25
 

Messages sent between Exchange users on the same server don't use a receive connector.  How many Exchange servers do you have?

Please post the exact settings from Get-ReceiveConnector -Identity <NAME> | FL instead of your interpretation.

Hi,

I understand you can't receive any mail on outlook side.

Does the issue occur on owa?

What is the NDR received on the sender side ?

I suggest you can enable Protocol logging for further analysis.

You can refer to the below link:

https://technet.microsoft.com/en-us/library/aa997624(v=exchg.150).aspx

Regards,

David