Hi.

I'm the IT vendor for a company and they have a technical issue with their Mail Exchange and Outlook. 4 users added the mailbox of a user in their outlook and of the 4, only 1 of them were able to see the draft folder of the added mailbox while the rest can't. I went into their Mail Exchange and gave them full access, re-added the mailbox, restart the outlook and still can't solve the issue. The settings on the Mail Exchange are the same so I suspect there might be something in outlook that I'd overlooked. Need help on this, thanks!

Rgds,

zyang

Hi,

Have you checked this issue from OWA? Please try opening the shared mailbox from OWA to see if it will show the Drafts folder correctly.

Please also double-check the permissions for the Drafts folder by right-clicking on it and selecting Properties > Permissions.

Please let me know the result.

Thanks,

Steve Fan
TechNet Community Support

Hi Steve,

logged into owa and found that i can't add mailboxes in there. please advise, thank you.

Rgds,

Zhen Yang, Cheong

anyone help on this? must help appreciated, thanks!