Click Help, Office Configures

Hi,

If you start the Program as Administrator, does the issue occur?

To help me understand the issue better, please provide some screenshots of the issue, like the configuration process. To protect your private information, please send the images to our email address:

ibsofc@microsoft.com

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Regards,

Melon Chen

Forum Support

June 17th, 2015 4:41am

I guess I wasn't clear enough.  The problem occurs whether or not I start the Office program as administrator.  When not starting it as administrator, I get a series of maybe a dozen UAC prompts.

There's nothing to show you except the configuring process and then a reboot prompt at the end.

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June 17th, 2015 1:33pm

Office Professional Plus 2013, 64-bit, running on Windows 8.1

When I click Help (question mark), Excel, Word and Excel go into a configuration process, with multiple UACs if I don't start the program as administrator, resulting in a prompt to reboot.  It does this every time.  Am I relegated to never obtaining

June 17th, 2015 8:06pm

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