Contacts Not Showing up in GAL
New Contacts created by MIIS not showing up in GAL. The contacts show up in all contacts address list, but not in GAL.
Exchange 2007 SP 2 Rollup 3, no 2010 or 2003 exchange servers. 2003 servers were decommissioned. Outlook 2003 SP3 clients, non cached mode.
Suggestions as always are appreciated.
May 6th, 2010 12:38am
New Contacts created by MIIS not showing up in GAL. The contacts show up in all contacts address list, but not in GAL.
Exchange 2007 SP 2 Rollup 3, no 2010 or 2003 exchange servers. 2003 servers were decommissioned. Outlook 2003 SP3 clients, non cached mode.
Suggestions as always are oappreciated.
Can u see new contacts in OWA for the same mailbox user? I think u can.
I also think that you might have problem with Offline Address Book. OABs are not generated so frequently that new contacts would show immediately. By default OABs are generated once in a day, so u should check by manually generating the OAB using three easy
steps mentioned here:Manually Generating Offline Address Book on Exchange 2007/2010
After generating the OAB download the OAB in outlook using Tools->Send Receive ->Download Address Book and then check whether u have the new contacts.Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM)
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May 6th, 2010 1:16am
Did you try updating the Offline Address Book?
http://technet.microsoft.com/en-us/library/aa997684(EXCHG.80).aspx
Santhosh Sivarajan | MCTS, MCSE (W2K3/W2K/NT4), MCSA (W2K3/W2K/MSG), CCNA, Network+ Houston, TX http://blogs.sivarajan.com/ http://publications.sivarajan.com/ This posting is provided "AS IS" with no warranties, and confers no rights.
May 6th, 2010 8:04am
Hey thanks for the replies everyone. I don't have any users using cached mode. I'm not in cached mode. Why would the OAB be the problem. I can't see the contacts in OWA.
I can get the new MIIS contacts to show up when I click Hide and Unhide them from the GAL. By going into the Exchange Management Console and checking Hide from Exchange Address Lists and then unchecking it. It's not a very effected way to enable
10's of thousands of contacts though so I need help figuring out why Exchange isn't adding them into the GAL right away.
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May 6th, 2010 3:45pm
Hey thanks for the replies everyone. I don't have any users using cached mode. I'm not in cached mode. Why would the OAB be the problem. I can't see the contacts in OWA.
I can get the new MIIS contacts to show up when I click Hide and Unhide them from the GAL. By going into the Exchange Management Console and checking Hide from Exchange Address Lists and then unchecking it. It's not a very effected way to enable
10's of thousands of contacts though so I need help figuring out why Exchange isn't adding them into the GAL right away.
Hi,
Ok.
I have seen this kind of issues earlier too, where the problem was due to upgraded GAL.
So have u upgraded your GAL from legacy exchange version?
Can u post the recipient filter of your GAL
get-globalAddressList "YourGA" |FL *filter
Also can u verify that you contacts don't have null Aliases?
U can check it for any contact created by MIIS:
get-mailContact "YourContact" |FL Name,Alias
Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM)
www.HostingController.com
May 6th, 2010 3:58pm
Hi,
This post looks very much similar to your problem:
Sharepoint Contacts are not showing up in GAL, all addresses are under "All addresslist/All Contact" in Exchange 2007
Regards,Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM)
www.HostingController.com
Free Windows Admin Tool Kit Click here and download it now
May 6th, 2010 4:29pm
Hi,
For this issue, please first post the Recipient Filter of the GAL and All Contacts address list. The command is as below:
Get-GlobalAddressList |fl *filter
Get-addresslist -identity "All Contacts" |fl *filter, then post the information here.
Additionally, I suspect the contact has the showInAddressBook attribute issue which results in missing in GAL. You can use LDP tool to dump the non working conact attribute based on the following steps:
a. Double click on LDP.exe
b. Select Connection from the menu and select Connect from the drop down.
c. Server dialog>Enter the Domain Controller and click OK.
d. Select Connection from the menu and select Bind from the drop down.
e. If logged on as an Administrator leave credentials blank and click OK out otherwise enter Administrator credentials.
f. From the menu select View and from the drop down select Tree.
g. Leave the Base DN blank and click OK.
h. Expand the DC from the left frame.
i. Double click on the CN (common name) = Users
j. Select the appropriate user we need to take an LDP dump of.
k. Click Ctrl + N to clear out existing data.
l. Click off user and then click back to the user to refresh new data.
m. From the menu select Connection and then select Save As from the drop down menu.
n. Name the file appropriately i.e. log1 and send to
me
Thanks
Allen
May 11th, 2010 5:07am
i faced this problem using ILM, i just run the following cmd on the exchange server and contacts synced become available in GAL.
Get-Mailcontact | Update-Recipient
Hope this helpCapecol
MCSA - MCTS Exchange Server 2007 - 2010 - MCITP Messaging 2010
Blog: http://capecol.spaces.live.com/default.aspx
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May 11th, 2010 5:44am
The MIIS is not fully functional with E2K7, because it can not start the necessary commandlets in powershell. You need ILM 2007 FP1 with Servicepack 1 to make this work. See http://technet.microsoft.com/en-us/library/aa998597%28EXCHG.80%29.aspx
We had the same issue with ILM 2007 FP1. After installing SP 1 the update-recipient commandlet was called successfully.
May 11th, 2010 12:46pm
Please check with OWA , are all contact there in GAL ?
Thanks
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May 11th, 2010 5:59pm