hi all,

  I am deploying office 365 with config manager 2007. It installed and works fine, no issue. So, I had created three xml files, download.xml, install.xml, uninstall.xml...I am using offline installation.

I would like know how to manage\control office 365 updates, then I don't need to update users 365...? 

Hi,

For IT admins, there are three methods to apply updates for Office 365 ProPlus:

1. Automatically from the Internet

2. Automatically from an on-premises location

3. By installing an updated version of Office 365 ProPlus

For details you can refero to Choose how to apply updates to Office 365 ProPlus.

If you want to specify the version for your users, the second option is your choice, you will need to configure the .xml file. To learn how to do this, please refer to this blog below:

Managing Updates for Office 365 ProPlus Part 2

Regards,

Melon Chen
TechNet Community Su

Thanks Melon for reply,

I am looking at an option 1. According to link, this should be default option, but when I install office365, the updates are not installing automatically. instead it says "updates for this product are available for download"

Hi,

Based on my knowledge, Office 365 doesn't always download and install the latest updates as soon as the updates are available. The time is random, and you may wait for a while to check if it will download and install the updates automatically.

If the issue persists, you can try to repair Office from the Control Panel -> Programs and Features to check the result.

Regards,

Melon Chen
TechNet Community Su

Hi ALL,

Sorry for delay reply, I have been testing this update. So I ran Procman to see where it changes, found two changes.

Registry: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\Configuration]
"UpdatesEnabled"="True"

Or run "C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe" /ChangeSetting updatesEnabled=True

will trigger updates.

so I click on update now from update options, I am getting error

Error code:30088-28

I tried to look this error, but no luck any help

http://answers.microsoft.com/en-us/office/wiki/office_365hp-office_install/office-3652013-code-0-and-code-300/f5e9749f-6806-46cf-9eda-e25ec4890bcb?tm=1395588672506

Hi,

I was thinking if it could be a connection problem, which is suggested from the image above. However, you can trigger the updates by the methods mentioned, the connection is actually fine. Then I suggest you perform a clean boot to determine whether background programs are interfering with the Office updates.

Anyway, please still confirm you can ping officecdn.microsoft.com, which is needed for Office 365 update.

Regards,

Melon Chen
TechNet Community Su

hi chen,

  You probably right, we have proxy server and we can't ping any outside. I cant event tracerout Microsoft.com.

How other companies dealing with this? any suggestion???

Hi,

You will need to add the required addresses and ports as the exceptions on your proxy server; if you are not familiar with this, you should ask the one who controls this in your company, like an IT Administrator.

Please refer to Office 365 URLs and IP address ranges and find what you should add to exceptions. Refer to the purpose of "Contains Office 365 ProPlus source media used for installation and/or updates. If automatic updates are configured in the default settings, the local system account is used when downloading updates".

Regards,

Melon Chen
TechNet Community Su

I have open premier ticket on this. they suggested to run

c:\windows\system32\netsh winhttp import proxy source="ie"

now this works only inside network not the outside network. Anyhow, I am considering this the solution and I don't this is an MS issue. Our firewall and proxy guys looking into this. thanks everyone for all your help.