I'm having problems with the new E-mail address policy. In Exchange 2003 it was possible to create a custom Recipient Policy that would change the scandinavic characters to 7 bit characters using the %r variable. Now the E-mail Address Policies are chosen from set lists and they can't be customized. I have some test users that have (a with two dots) in their names and Exchangesubstitutes thesewith ae instaed of a. Is there any way to customize the E-mail Address Policy from the Console or from shell? In Exchange 2003 changing the servers Regional Settings before installing Exchange, caused Exchange to do the substitution correctly. Is it the same with Exchange 2007 Kristofer Nurmia