Hi all,

I have an issue where my mailstore has been corrupted following a power outage. I've run eseutil /r and eseutil /d on the database which has completed successfully, and inspecting the properties now shows the database in a clean shutdown state. However, I still can't mount the database, and get the following error.

Couldn't mount the database that you specified. Specified database: Mailbox Database 2093613246; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (hr=0x80004005, ec=1108) Diagnostic context:    Lid: 65256      Lid: 10722   StoreEc: 0x454         Lid: 1494    ---- Remote Context Beg ----    Lid: 45120   dwParam: 0x569817    Lid: 57728   dwParam: 0x56995F    Lid: 46144   dwParam: 0x569A97    Lid: 34880   dwParam: 0x569A97    Lid: 34760   StoreEc: 0xFFFFFE0B    Lid: 46144   dwParam: 0x56A13F    Lid: 34880   dwParam: 0x56A13F    Lid: 54472   StoreEc: 0x1388        Lid: 42184   StoreEc: 0x454         Lid: 1750    ---- Remote Context End ----    Lid: 1047    StoreEc: 0x454      [Database: Mailbox Database 2093613246, Server: R-FS1.webrooster.local].

Does anyone have any suggestions? (unfortunately no backup exists to restore from).


Thanks,
John

• Merged by Simon_WuMicrosoft contingent staff, Moderator Monday, June 03, 2013 9:49 AM dup

Hi all,

I have an issue where my mailstore has been corrupted following a power outage. I've run eseutil /r and eseutil /d on the database which has completed successfully, and inspecting the properties now shows the database in a clean shutdown state. However, I still can't mount the database, and get the following error.

Couldn't mount the database that you specified. Specified database: Mailbox Database 2093613246; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (hr=0x80004005, ec=1108) Diagnostic context:    Lid: 65256      Lid: 10722   StoreEc: 0x454         Lid: 1494    ---- Remote Context Beg ----    Lid: 45120   dwParam: 0x569817    Lid: 57728   dwParam: 0x56995F    Lid: 46144   dwParam: 0x569A97    Lid: 34880   dwParam: 0x569A97    Lid: 34760   StoreEc: 0xFFFFFE0B    Lid: 46144   dwParam: 0x56A13F    Lid: 34880   dwParam: 0x56A13F    Lid: 54472   StoreEc: 0x1388        Lid: 42184   StoreEc: 0x454         Lid: 1750    ---- Remote Context End ----    Lid: 1047    StoreEc: 0x454      [Database: Mailbox Database 2093613246, Server: R-FS1.webrooster.local].

Does anyone have any suggestions? (unfortunately no backup exists to restore from).


Thanks,
John

• Merged by Simon_WuMicrosoft contingent staff, Moderator Monday, June 03, 2013 9:49 AM dup

Hi all,

I'm kinda pulling my hair out here. I had a power outage which looks to have corrupted the mailstore. Running eseutil /r and eseutil /d have completed successfully but the database still isn't mounting.

I end up with this message:

Couldn't mount the database that you specified. Specified database: Mailbox Database 2093613246; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (hr=0x80004005, ec=1108) Diagnostic context:    Lid: 65256      Lid: 10722   StoreEc: 0x454         Lid: 1494    ---- Remote Context Beg ----    Lid: 45120   dwParam: 0x569817    Lid: 57728   dwParam: 0x56995F    Lid: 46144   dwParam: 0x569A97    Lid: 34880   dwParam: 0x569A97    Lid: 34760   StoreEc: 0xFFFFFE0B    Lid: 46144   dwParam: 0x56A13F    Lid: 34880   dwParam: 0x56A13F    Lid: 54472   StoreEc: 0x1388        Lid: 42184   StoreEc: 0x454         Lid: 1750    ---- Remote Context End ----    Lid: 1047    StoreEc: 0x454      [Database: Mailbox Database 2093613246, Server: R-FS1.webrooster.local].

I've tried restarting the server without any luck either.

Any suggestions? (no backup to restore from unfortunately - that was my next shot)

Hi all,

I have an issue where my mailstore has been corrupted following a power outage. I've run eseutil /r and eseutil /d on the database which has completed successfully, and inspecting the properties now shows the database in a clean shutdown state. However, I still can't mount the database, and get the following error.

Couldn't mount the database that you specified. Specified database: Mailbox Database 2093613246; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionDatabaseError: Unable to mount database. (hr=0x80004005, ec=1108) Diagnostic context:    Lid: 65256      Lid: 10722   StoreEc: 0x454         Lid: 1494    ---- Remote Context Beg ----    Lid: 45120   dwParam: 0x569817    Lid: 57728   dwParam: 0x56995F    Lid: 46144   dwParam: 0x569A97    Lid: 34880   dwParam: 0x569A97    Lid: 34760   StoreEc: 0xFFFFFE0B    Lid: 46144   dwParam: 0x56A13F    Lid: 34880   dwParam: 0x56A13F    Lid: 54472   StoreEc: 0x1388        Lid: 42184   StoreEc: 0x454         Lid: 1750    ---- Remote Context End ----    Lid: 1047    StoreEc: 0x454      [Database: Mailbox Database 2093613246, Server: R-FS1.webrooster.local].

Does anyone have any suggestions? (unfortunately no backup exists to restore from).


Thanks,
John

have you tried to also use   /p   and   then  /mh to see the result, did it say "Dirty Shutdown"?

• Proposed as answer by Troy Werelius Tuesday, June 04, 2013 1:45 PM
• Marked as answer by Simon_WuMicrosoft contingent staff, Moderator Friday, June 07, 2013 9:02 AM

have you tried to also use   /p   and   then  /mh to see the result, did it say "Dirty Shutdown"?

• Proposed as answer by Troy Werelius Tuesday, June 04, 2013 1:45 PM
• Marked as answer by Simon_WuMicrosoft contingent staff, Moderator Friday, June 07, 2013 9:02 AM

Hi,

Try moving the checkpoint and logs to a temporary location and mount database to see whether it works.

Thanks,

If you have feedback for TechNet Subscriber Support, contact tnsfl@microsoft.com

have you tried to also use   /p   and   then  /mh to see the result, did it say "Dirty Shutdown"?

Hi,

Is there any update on this thread?

Thanks,

If you have feedback for TechNet Subscriber Support, contact tnsfl@microsoft.com

Same problem here > repair succeeded, but can't mount it.

[edit] ok, quite stupid... Didn't move the logfiles :-) .. after moving the logs to another location I was able to start it [/edit]

Same problem here > repair succeeded, but can't mount it.

[edit] ok, quite stupid... Didn't move the logfiles :-) .. after moving the logs to another location I was able to start it [/edit]

• Edited by D_Goossens Friday, July 12, 2013 8:04 AM solved

Same problem here > repair succeeded, but can't mount it.

[edit] ok, quite stupid... Didn't move the logfiles :-) .. after moving the logs to another location I was able to start it [/edit]

• Edited by D_Goossens Friday, July 12, 2013 8:04 AM solved

I was in the same situation but the above steps sorted it out for me, but the steps could have been written better:

Steps to fix:

eseutil /mh *.edb

eseutil /p *.edb

eseutil /mh *.edb

then I moved all the log files away from Exchange log folder :

e:\Log\domain\

to a log corupted storage

* mean that you need to specifi the edb(mailbox DB) file is located.

in my scenario it was these i ran:

eseutil /mh e:\MailBox\domain\mail.edb

eseutil /p e:\MailBox\domain\mail.edb

Best Regards

Rasmus Johnsen



• Edited by Rasmus Johnsen Thursday, November 21, 2013 3:44 PM

I was in the same situation but the above steps sorted it out for me, but the steps could have been written better:

Steps to fix:

eseutil /mh *.edb

eseutil /p *.edb

eseutil /mh *.edb

then I moved all the log files away from Exchange log folder :

e:\Log\domain\

to a log corupted storage

* mean that you need to specifi the edb(mailbox DB) file is located.

in my scenario it was these i ran:

eseutil /mh e:\MailBox\domain\mail.edb

eseutil /p e:\MailBox\domain\mail.edb

Best Regards

Rasmus Johnsen



• Edited by Rasmus Johnsen Thursday, November 21, 2013 3:44 PM

Hi,

Try moving the checkpoint and logs to a temporary location and mount database to see whether it works.

Thanks,

If you have feedback for TechNet Subscriber Support, contact tnsfl@microsoft.com

Hi All,

Also remember to check that the drive that contains the database and logfiles, have enough free space available.

I had an Exchange 2013 server with only 2GB space left on the drive with the exact same error. After I extended the drive, everything worked as intended and the database could be mounted.

Regards,

Morten.

eseutil /mh *.edb /  eseutil /p *.edb / eseutil /mh *.edb fixed the dirty shutdown but I could not mount.  Moving the logs and chk file to a different location worked for me.

Thanks

Hi even for me it fixed. I followed the steps above and moved the logs. DB Mounted!

Thanks!

Maurizio

After following the above steps, I'm able to mount the DB.

Thanks alot.