Our Helpdesk needs to be able to manage Exchange users and we have given them Recipient Administrator rights. We also need to give the helpdesk the ability to change Manage Full Access Permissions for individual users. We don't want to give THEM full access rights to mailboxes but to give other users Full Access to other mailboxes (e.g. Assistants can manage their bosses mail). What rights are needed to give them this ability? I have given them Full Access to the mailboxes but this doesn't give them this ability. Any ideas?

Hi, From your description, I think you are using Exchange 2007, right? In Exchange 2007 there isn't any good way can do as your required, but you can follow this workaround to have a try: Move all the users (which need Helpdesk to manage) to one OU. Give Helpdesk Recipient Administrator rights on that OU. This way Helpdesk only can grant permission in that OU. You can follow suggestion in this thread to grant right on one OU: Exchange Recipient Admin query http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/9b611566-0343-4f8a-a22f-caf7efa9a0f8/ Thanks, Evan Liu TechNet Subscriber Supportin forum If you have any feedback on our support, please contact tngfb@microsoft.com Evan Liu TechNet Community Support

Hi, From your description, I think you are using Exchange 2007, right? In Exchange 2007 there isn't any good way can do as your required, but you can follow this workaround to have a try: Move all the users (which need Helpdesk to manage) to one OU. Give Helpdesk Recipient Administrator rights on that OU. This way Helpdesk only can grant permission in that OU. You can follow suggestion in this thread to grant right on one OU: Exchange Recipient Admin query http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/9b611566-0343-4f8a-a22f-caf7efa9a0f8/ Thanks, Evan Liu TechNet Subscriber Supportin forum If you have any feedback on our support, please contact tngfb@microsoft.com Evan Liu TechNet Community Support

Hello How about the issue, any updates? Thanks, Evan Liu TechNet Subscriber Support in forum If you have any feedback on our support, please contact tnmff@microsoft.com Evan Liu TechNet Community Support

We decieded to have the advanced functions that Organizaton Admin can do be done only by the Exchange Admins