Delete Mobile Devices Management

After upgrading to Exchange 2013 one user had problems connecting a new phone because he was over the limit of (14 I think) devices to connect.

However there were only 3 showing up in the Active Sinc Mobile Device Management and deleting these was not possible.

I deleted all his Mobile Devices with ADSIE that were listed under his user account. I suppose he will be able to connect new devices.

However the 3 Mobile Devices are still showing up in Exchange. I there any way to delete them? Where does Exchange store these information?

Thanks for your help!

July 14th, 2013 6:15am

Hi Leo,

You can use the following commands mentioned in the referenced article below

Get-ActiveSyncDevice

Remove-ActiveSyncDevice

Article: How to Manage Mobile Devices by Using Configuration Manager and Exchange

http://technet.microsoft.com/en-us/library/gg682001.aspx

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July 14th, 2013 9:31am

Get-MobileDevice returns nothing

But the Control shows three devices

I think I need to find a way to delete them manually...

July 14th, 2013 12:31pm

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