Diagnostic-Code: smtp;421 smtp.1und1.com connection timed out
Hi there !
We have a small business server 2003 for about 2 years with all updates and patches installed.
Sometimes an e-mail could not be send andwe get a message like :
Final-Recipient: rfc822; receivers e-mail addressAction: delayedStatus: 4.0.0Diagnostic-Code: smtp;421 smtp.1und1.com connection timed outWill-Retry-Until: Mon, 25 Feb 2008 18:02:16 +0100X-Display-Name: name and receivers e-mail address
Other users can send an e-mail to the same receiver. On other days the user can send an e-mail
without any problems.
I have traced the traffic to our e-mail provider with wireshark and found that in such cases the communication
to the e-mail provider stops because our server doesn't send the keyword DATA
220 smtp.1und1.com (mrelayeu2) Welcome to Nemesis ESMTP server
EHLO xxxxxx_gmbh.de
250-mrelayeu2.kundenserver.de pleased to meet you
250-STARTTLS
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-PIPELINING
250-SIZE 52428800
250 HELP
AUTH LOGIN YmFydGFsaXNAZGVpbmluZ2VyLWdtYmguZGU=
334 UGFzc3dvcmQ6
ZXJhc2VyMTU=
235 authentication finished successfully
MAIL FROM:<e-mail address sender> SIZE=7486
250 mail from: <e-mail address sender> ok
RCPT TO:<e-mail address receiver>
250 <e-mail address receiver> ok
421 smtp.1und1.com connection timed out
Has anyone an idea what could be the reason for that ?
Regards
Joachim
February 26th, 2008 1:18pm
Hi Joachim,
unfortunately I do not have a solution to that problem. But I want to state out that we have exactly the same problemsfor a few days. We are running a Windows 2003 server and an ExchangeServer 2003.
The 1und1 support told us to define the smtp relay as smtp.1und1.de and not smtp.1und1.com - but that doesn't change anything.
So I am very interested if there is someody out there who know how to solve the problem.
Regards
Peter
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June 27th, 2008 10:58am