Discrepancy in Mailbox Quota between Exchange Server and Outlook 2010
Hello Guys, Have an existing exchange server now. I got users who started using MS Outlook 2010. A mailbox quota of 4GB (4096000KB) has been assigned to each user but upon checking it in Outlook 2010 (file>Info>Mailbox Cleanup) the mailbox quota is only 3.77+ (not even near to 4GB)... I'm wondering how MS Outlook 2010 derive/convert/interpret mailbox quota that has been set in Exchange? What will be the exact figure should I set in Exchange>mailbox quota in KB so that it will show 1GB; 2GB; 4GB 10GB, 20GB... in Outlook 2010? Enlightenment will really be appreciated.. thanks!
April 14th, 2011 1:54pm

On Thu, 14 Apr 2011 17:48:07 +0000, jaque128 wrote: > > >Hello Guys, > >Have an existing exchange server now. I got users who started using MS Outlook 2010. A mailbox quota of 4GB (4096000KB) has been assigned to each user but upon checking it in Outlook 2010 (file>Info>Mailbox Cleanup) the mailbox quota is only 3.77+ (not even near to 4GB)... > >I'm wondering how MS Outlook 2010 derive/convert/interpret mailbox quota that has been set in Exchange? > >What will be the exact figure should I set in Exchange>mailbox quota in KB so that it will show 1GB; 2GB; 4GB 10GB, 20GB... in Outlook 2010? Enlightenment will really be appreciated.. thanks! 4GB = 4194304KB (4 * 1024 * 1024) 4096000KB = ~3.9GB --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
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April 14th, 2011 6:28pm

Hi jaque128, Rich is right. When you want it show as 4GB, you should set it to 4194304000KB. Related document for you: Configure Storage Quotas for a Mailbox (The example in Use the Shell to configure storage quotas for a mailbox section) http://technet.microsoft.com/en-us/library/aa998353.aspx Thanks, Evan Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
April 19th, 2011 4:37am

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