Hello Guys,

Have an existing exchange server now. I got users who started using MS Outlook 2010. A mailbox quota of 4GB (4096000KB) has been assigned to each user but upon checking it in Outlook 2010 (file>Info>Mailbox Cleanup) the mailbox quota is only 3.77+ (not even near to 4GB)...

I'm wondering how MS Outlook 2010 derive/convert/interpret mailbox quota that has been set in Exchange?

What will be the exact figure should I set in Exchange>mailbox quota in KB so that it will show 1GB; 2GB; 4GB 10GB, 20GB... in Outlook 2010?

Enlightenment will really be appreciated.. thanks!

My guess is 4194304 (4*1024*1024)  

"jaque128" wrote in message news:ec17b12d-276a-409a-a501-4da66d59f4ff@communitybridge.codeplex.com...

Hello Guys,

Have an existing exchange server now. I got users who started using MS Outlook 2010. A mailbox quota of 4GB (4096000KB) has been assigned to each user but upon checking it in Outlook 2010 (file>Info>Mailbox Cleanup) the mailbox quota is only 3.77+ (not even near to 4GB)...

I'm wondering how MS Outlook 2010 derive/convert/interpret mailbox quota that has been set in Exchange?

What will be the exact figure should I set in Exchange>mailbox quota in KB so that it will show 1GB; 2GB; 4GB 10GB, 20GB... in Outlook 2010?

Enlightenment will really be appreciated.. thanks!

• Marked as answer by David WoltersModerator Monday, April 18, 2011 3:07 PM

Hi steven, your guess is 101% correct... Thanks!

hi Guys,

we had the exact same issue. did a little bit of digging and found the following KB 

http://support.microsoft.com/en-us/kb/982997

made the change and it fixed our issue.

Hope this helps someone

Regards
Shihan