Drafts moved to Inbox
I have a question regarding a user that created drafts as a reply during a period of no connectivity. Once the user was reconnected to the internet they decided to move the drafts to the inbox (I don't know why) to send them. Once he moved them
he was no longer able to open them. Does anyone know why this would happen? I did have the user logon to Outlook Web Access (OWA) and they were able to send the data this way.
Thanks for your assistance.
September 26th, 2013 1:57am
Could you try to create a Draft again and then move to Inbox provided user is online -Connected to Exhange
And check if issue is still there ?
September 26th, 2013 2:04am
Yeah we tried to replicate the problem, marked is as unread, and even put it in different boxes, but still no relief. The user was able to open them in OWA and sent them this way. But trying to find a resolution if this happens again.
Thanks for your reply.
September 26th, 2013 3:27am
Are you talkig about the time issue occured ? I am asking you to test now if it is a Problem now need clarity ..
I tried same steps in Lab and it worked fine .
September 26th, 2013 6:46am
We tried it again and it did not replicate the problem that happened the first time. I also tried the same thing on my system with digitally signed, not signed, and encrypted emails. But, all results were the same it worked fine.
September 26th, 2013 6:55am
There could be several reason of that kind of behaviour .However i tried exact same thing in my LAB Env and did not see the issue !!!
I could only imagine its related to Addin corruption of some third party corrupting the process -However if you have the issue any where in future please collect all logs from Event Viewer and let us know will check to Diag the same .
For Now CHeeers !!!
September 27th, 2013 12:54am