What is Microsoft's best practice for creating accounts that will only be used for VOIP mailboxes? For example, I need an account that will be used for someone who will never login to our network, but needs a voicemail box. Access to voicemail items will be via the voip phone only.Exchange 2007Thanks,Chris

Typically you will want to deploy an Exchange mailbox server in a resource domain if the user does not belong to your company.They will then access their mailbox on the mailbox server in the resource domain and not have permission to your company domain.SF - MCITP:EMA, MCTS: MOSS 2007, OCS 2007, Exchange 2007 -- http://www.scottfeltmann.com

Can't deploy a new mailbox server. This user will never login to our domain. He only needs a desk phone (voip) with a voicemail box. We are using Cisco VOIP. He will access messages via the phone, but an account needs to be created for the VOIP mailbox.In the past I have created these accounts as resource mailboxes. We have many automated voicemail boxes for leaving messages only (not manned by a live person). Just wondering if resource account is the way to go.

Well, if a new server is not available in a new domain then a resoure account would work, which is what you're doing today. Basically this creates a user account in AD and then disables the account.The other idea would be to create a user mailbox and then disable the user in AD thus leaving the mailbox open.I'd recommend what your familar with. SF - MCITP:EMA, MCTS: MOSS 2007, OCS 2007, Exchange 2007 -- http://www.scottfeltmann.com