Editing the Unified Messaging Form

I have a customer that uses Lync 2013 in a VDI scenario, with the Lync VDI plug in deployed.

An issue that arises with using the Lync VDI plug in and VDI is the ability to play audio VIA the headset. So when a user recieves a unified messaging notification either by email or by the Lync client Voicemail Tab. The user plays it and it plays via the redirected speakers of the Thin Client. Since the Virtual Machine does not know about the headset since the VDI plug in is in control of the headset, A user cannot choose to play the audio via headset without breaking the Painring process of the Lync VDI plug in and VDI channel.

So my thought is to be able to disable the windows media player in the Form of the Unified messaging notification email. And to enable a hyperlink to cliick to call the Unified MEssaging Via Lync.

i know there is a play on phone selection. But im wondering if its also possible to add the option to click to call the voicemail.

Would this be possible?

March 9th, 2015 8:31pm

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