One of the user informed me that he did mailbox housekeeping. His Outlook local data show below limit while server data still show over limit. When user did check he found that his server data was fulled with email stuck at outbox (server data). This email stuck was not appear at local data. I ask him to wait for outlook synchronization, however after 24 hours, still his outbox (server box) still have email stuck. This cause him unable to send/receive email since exchange will send notification that his mailbox still over limit. Please guide me to clear his outbox(server data)

Hi, Try this...... Tools/Options/Mail setup, and tick the box- Send immediately when connected. I hope this will help you. Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, URL: http://blog.WhatDoUC.net Phone: +923008210320

Hi What does queue viewer say? Which server version?Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog

I will ask administrator will ask for queue viewer and they are run on exchange 2007

I'm asked user to check on webmail. User found that there are alot of email stuck at outbox (OWA). After delete it, he able to send/receive mail. I'm not sure why in outlook, it did show as no mail stuck at outbox(local data) while in server data (MS Outlook) and OWA, it has show.