Hello I'm using Exchange 2007 on Windows Server 2008. I've two policies, the defaul policy and one created by myself. On an existing user object, the defaul policy does no apply anymore. An admin changed some days before the reply adress manually, but the "automatically update ... based on poliy" is now again active. An update on the policy does also not create the email addresses on the client. What can be done, that the policy does update the user in the futere again? Thanks Norbert

Hi Norbert, Have you created a policy to apply additional email address to all the recipients in the domain? Then you can edit default policy to add secondary address also. If not then, first thing check that you can see the recipients correctly for which you created new policy. How to View the Members of an E-Mail Address Policy by Using the Exchange Management Shell http://technet.microsoft.com/en-us/library/bb430798(EXCHG.80).aspx Then make sure that you applied the policy to old recipient. How to Apply an E-Mail Address Policy http://technet.microsoft.com/en-us/library/bb201677(EXCHG.80).aspx Check by creating new user which comes under recipient filter of newly created policy and make sure that it applies correctly.

Hello Amit Thanks for your reply. What I did until now: Default Policy - intra.domain.com My Policy (Looks on Company Name, it's for 5% of the user) - eshopdomain.com Because all in the org also need "domain.com" as an email-address I modified the "Default Policy" to add "domain.com". But this entry (domain.com) will not be added to the described user. Thanks Norbert