Hi,

we have the following problem:

Whenever a user has an email opend in a seperate window and tries to print via File -> Print, the window moves behind the main outlook window and has to be brought back to the front manually.

- Ths seems to be an issue with network printers only (we have no local printers to test on, but pdf creators etc... work fine)

- The issue affects all users in Outlook 2013 on latest patch level

- Starting Outlook in safe mode didn't help

- Disabling all Outlook plugins didn't help

- All Network printers are connected to the User by AD policy (User Mode, Package)

(Most network printers use the same printer driver, Lexmark Universal, Driver Isolation = Shared)

Aynone got an idea what might be the issue?

Best regards

Roman

• Edited by itstaes 18 hours 52 minutes ago