Hi everybody,

I disabled a mailbox by giving "Disable-Mailbox" command and then enabled it using "Enable-Mailbox" command. Prior to giving "Enable-Mailbox" command, that mailbox had emails. After running "Enable-Mailbox", it is empty. Can you suggest any way to have the emails back into the mailbox?

Thanks & regards,

Amit Jha

• Edited by jha.amit6666 22 hours 13 minutes ago
• Moved by Jason Johnston [MSFT]Microsoft employee 17 hours 49 minutes ago Not a development question.

Hi Amit,

You need to reconnect the disabled mailbox to a new ad account.

1. Check the status of the disabled mailbox

Get-MailboxDatabase | Get-MailboxStatistics | where {$_.DisconnectReason -ne $null} | ft displayname,database,disconnectreason -auto

Make sure that the status of the disabled mailbox shows as 'Disabled'. If the mailbox is not able to find on the result, we need to do a force maintenance on the database (Clean-MailboxDatabase 'database name'

2. Reconnect the mailbox

Connect-Mailbox -Identity "mailbox identity" -Database 'db name' -User 'AD user name'