Error Server Activesync id 3005
I have a SBS 2003 with Exchange SP2.
Before me the Activesync the Iphones was working correctly with the server Exchange, but it does one weeks that the mistake goes out for me
source Server ActiveSync event id 3005
I have tried of the KB did 883380, KB 886346, kb 817379, kb 937635 but always it gives me the same mistake.
Someone has a solution to the problem
Thanks and regards
July 29th, 2010 1:31pm
Hi Raul,
Please run Exchange Remote Connectivity Analyzer
https://www.testexchangeconnectivity.com/ to do an ActiveSync test, it will guide you some general steps for troubleshooting the issue.
If the issue persists, please let me know what have you done before the issue occurs? Please also paste the result of remote connectivity analyzer and complete event
log here.
Thanks,
Elvis
Free Windows Admin Tool Kit Click here and download it now
August 2nd, 2010 5:26am
Thank you for your response. These are the results
ExRCA is testing Exchange ActiveSync.
The Exchange ActiveSync test failed.
Test Steps
Attempting to resolve the host name srvmail.rebesferrer.com in DNS.
Host successfully resolved
Additional Details
IP(s) returned: 88.2.134.222
Testing TCP Port 443 on host srvmail.rebesferrer.com to ensure it is listening and open.
The port was opened successfully.
ExRCA is testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
The certificate name is being validated.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name srvmail.rebesferrer.com does not match any name found on the server certificate CN=rebesferrer.dnsalias.net, CN=companyweb, CN=SERVIDORTGN, CN=localhost, CN=SERVIDORTGN.REBESFERRER.local
August 2nd, 2010 10:45am
Hi,
ActiveSync can’t work if certificate is not configured properly. Here are three requirements:
1. Trusted Root Certificate - If you are using an internal CA or self signed certificate, you must install the CA Root certificate on the Mobile Device.
2. Server Host Name - The server's external host name must match the name specified in the server certificate.
3. The Valid Date - The certificates have a valid start day and end date. The certificate must not have expired.
We could see you don’t meet #2. You need to apply a new certificate which includes the FQDN of your server name.
Please also read the hyper link provided by that site “Tell me more about this issue and how to resolve it”.
Thanks,
Elvis
Free Windows Admin Tool Kit Click here and download it now
August 2nd, 2010 11:09am
On Mon, 2 Aug 2010 07:45:21 +0000, Raul Carbo wrote:
>Thank you for your response. These are the results
>
>ExRCA is testing Exchange ActiveSync. The Exchange ActiveSync test failed. Test Steps Attempting to resolve the host name srvmail.rebesferrer.com in DNS. Host successfully resolved Additional Details IP(s) returned: 88.2.134.222
>
>Testing TCP Port 443 on host srvmail.rebesferrer.com to ensure it is listening and open. The port was opened successfully. ExRCA is testing the SSL certificate to make sure it's valid. The SSL certificate failed one or more certificate validation checks.
Test Steps The certificate name is being validated. Certificate name validation failed. Tell me more about this issue and how to resolve it Additional Details Host name srvmail.rebesferrer.com does not match any name found on the server certificate CN=rebesferrer.dnsalias.net,
CN=companyweb, CN=SERVIDORTGN, CN=localhost, CN=SERVIDORTGN.REBESFERRER.local
The name you used to access the URL (srvmail.rebesferrer.com) is not
present in the certificate you have installed. The only name on that
certificate is "rebesferrer.dnsalias.net".
If you use a URL that has the server name "rebesferrer.dnsalias.net"
you'll still have a problem. Even though the names will match, the
certificate is issued by a CA that isn't trusted.
It's a lot less expensive to get a SSL certificate from a public CA
than it is to spend lots of time troubleshooting certificate problems!
Get a certificate issued for the name "srvmail.rebesferrer.com" from a
public CA and use it instead of one issued by your own CA.
---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP
August 3rd, 2010 2:38am