Purchased Visio 2013 via Microsoft HUP - getting the following error when trying to activate:-

Hi,

Based on the alert message, I recommend you try the telephone activation option. It'll help us activate Visio 2013.

Please see the below steps:

• In any Office application, click File > Account > Activate Product.

• In the Activation Wizard, click I want to activate the software by telephone > Next.

• Select your country/region.

• Call the Product Activation Center phone number thats under Step 1.

https://support.office.microsoft.com/en-us/article/Activate-Office-365-Home-Personal-University-or-Office-2013-1144e0de-e849-496e-8e33-ed6fb1b34202?CorrelationId=db793b90-25db-4c9e-bc38-f4527c0572b8&ui=en-US&rs=en-US&ad=US

Hope it's helpful.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

Hi,

Based on the alert message, I recommend you try the telephone activation option. It'll help us activate Visio 2013.

Please see the below steps:

• In any Office application, click File > Account > Activate Product.

• In the Activation Wizard, click I want to activate the software by telephone > Next.

• Select your country/region.

• Call the Product Activation Center phone number thats under Step 1.

https://support.office.microsoft.com/en-us/article/Activate-Office-365-Home-Personal-University-or-Office-2013-1144e0de-e849-496e-8e33-ed6fb1b34202?CorrelationId=db793b90-25db-4c9e-bc38-f4527c0572b8&ui=en-US&rs=en-US&ad=US

Hope it's helpful.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator 5 hours 25 minutes ago

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Thanks

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Thanks,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"