Dear Microsoft Team,

I am trying to install the Microsoft Office Remote PC on Win 7 Virtual machine (component installed on Dot Net 4.5 and Office 2013 on the machine). However getting the 'Error 0x800b010a : A certificate chain could not be built to a trusted root authority'.

Kindly advice how we can over come this issue.

Thanks Much appreciated.

Logs:

[0AB8:07B4][2015-03-04T06:56:39]e000: Error 0x800b010a: Failed to verify signature of payload: OfficeRemotePackage
[0AB8:07B4][2015-03-04T06:56:39]e310: Failed to verify payload: OfficeRemotePackage at path: C:\ProgramData\Package Cache\.unverified\OfficeRemotePackage, error: 0x800b010a. Deleting file.
[0AB8:07B4][2015-03-04T06:56:39]e000: Error 0x800b010a: Failed to cache payload: OfficeRemotePackage
[01D4:0A94][2015-03-04T06:56:39]e314: Failed to cache payload: OfficeRemotePackage from working path: C:\Users\ADMINI~1\AppData\Local\Temp\{7a1ad515-9199-47d6-aa40-6fdf2c857ff0}\OfficeRemotePackage, error: 0x800b010a.
[01D4:0A94][2015-03-04T06:56:39]e349: Application requested retry of payload: OfficeRemotePackage, encountered error: 0x800b010a. Retrying...
[0AB8:07B4][2015-03-04T06:57:24]e000: Error 0x800b010a: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\OfficeRemotePackage
[0AB8:07B4][2015-03-04T06:57:24]e000: Error 0x800b010a: Failed to verify signature of payload: OfficeRemotePackage
[0AB8:07B4][2015-03-04T06:57:24]e310: Failed to verify payload: OfficeRemotePackage at path: C:\ProgramData\Package Cache\.unverified\OfficeRemotePackage, error: 0x800b010a. Deleting file.
[0AB8:07B4][2015-03-04T06:57:24]e000: Error 0x800b010a: Failed to cache payload: OfficeRemotePackage
[01D4:0A94][2015-03-04T06:57:24]e314: Failed to cache payload: OfficeRemotePackage from working path: C:\Users\ADMINI~1\AppData\Local\Temp\{7a1ad515-9199-47d6-aa40-6fdf2c857ff0}\OfficeRemotePackage, error: 0x800b010a.
[01D4:0A94][2015-03-04T06:57:24]e349: Application requested retry of payload: OfficeRemotePackage, encountered error: 0x800b010a. Retrying...
[0AB8:07B4][2015-03-04T06:58:09]e000: Error 0x800b010a: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\OfficeRemotePackage
[0AB8:07B4][2015-03-04T06:58:09]e000: Error 0x800b010a: Failed to verify signature of payload: OfficeRemotePackage
[0AB8:07B4][2015-03-04T06:58:09]e310: Failed to verify payload: OfficeRemotePackage at path: C:\ProgramData\Package Cache\.unverified\OfficeRemotePackage, error: 0x800b010a. Deleting file.
[0AB8:07B4][2015-03-04T06:58:09]e000: Error 0x800b010a: Failed to cache payload: OfficeRemotePackage
[01D4:0A94][2015-03-04T06:58:09]e314: Failed to cache payload: OfficeRemotePackage from working path: C:\Users\ADMINI~1\AppData\Local\Temp\{7a1ad515-9199-47d6-aa40-6fdf2c857ff0}\OfficeRemotePackage, error: 0x800b010a.
[01D4:0AE4][2015-03-04T06:58:09]e000: Error 0x800b010a: Cache thread exited unexpectedly.
[0AB8:09BC][2015-03-04T06:58:09]i330: Removed bundle dependency provider: {7a1ad515-9199-47d6-aa40-6fdf2c857ff0}
[0AB8:09BC][2015-03-04T06:58:09]i352: Removing cached bundle: {7a1ad515-9199-47d6-aa40-6fdf2c857ff0}, from path: C:\ProgramData\Package Cache\{7a1ad515-9199-47d6-aa40-6fdf2c857ff0}\
[01D4:0AE4][2015-03-04T06:58:10]i399: Apply complete, result: 0x800b010a, restart: None, ba requested restart:  No

Hi,

For Microsoft Office Remote PC related issues, you need to post in below dedicated forum:

http://answers.microsoft.com/en-us/office/forum/office_mobi