Hello,

We have Exchange 2013 CU5 and are looking to install CU7. I have downloaded and extracted the set-up files, however when try to run the update I reveive a number of concerning errors regarding Active Directory. 

I am aware that the update will require Schema updates, however I thought the GUI installed handled these for me. 

Exchange is deployed at a AD site that is not in the same site as the Schema Master. Could this be the issue? Do I have to update the schema manually? The only other thing to say is that we do still have an Exchange 2010 SP3 server in the organisation, however everything (including public folders) have been migrated across to 2013 and is just awaiting decommissioning and un-installing.

Errors are below

Error:

The Mailbox server role isn't installed on this computer.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.UnifiedMessagingRoleNotInstalled.aspx

Error:

The Mailbox server role isn't installed on this computer.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.BridgeheadRoleNotInstalled.aspx

Error:

Setup can't continue with the upgrade because the perfmon (2112) has open files. Close the process, and then restart Setup.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.ProcessNeedsToBeClosedOnUpgrade.aspx

Error:

The Active Directory schema isn't up-to-date, and this user account isn't a member of the 'Schema Admins' and/or 'Enterprise Admins' groups.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.SchemaUpdateRequired.aspx

Error:

Global updates need to be made to Active Directory, and this user account isn't a member of the 'Enterprise Admins' group.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.GlobalUpdateRequired.aspx

Error:

You must be a member of the 'Organization Management' role group or a member of the 'Enterprise Admins' group to continue.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.GlobalServerInstall.aspx

Error:

You must use an account that's a member of the Organization Management role group to install or upgrade the first Mailbox server role in the topology.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.DelegatedBridgeheadFirstInstall.aspx

Error:

You must use an account that's a member of the Organization Management role group to install the first Client Access server role in the topology.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.DelegatedCafeFirstInstall.aspx

Error:

You must use an account that's a member of the Organization Management role group to install the first Client Access server role in the topology.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.DelegatedFrontendTransportFirstInstall.aspx

Error:

You must use an account that's a member of the Organization Management role group to install or upgrade the first Mailbox server role in the topology.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.DelegatedMailboxFirstInstall.aspx

Error:

You must use an account that's a member of the Organization Management role group to install or upgrade the first Client Access server role in the topology.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.DelegatedClientAccessFirstInstall.aspx

Error:

You must use an account that's a member of the Organization Management role group to install the first Mailbox server role in the topology.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.DelegatedUnifiedMessagingFirstInstall.aspx

Error:

Setup encountered a problem while validating the state of Active Directory: Exchange organization-level objects have not been created, and setup cannot create them because the local computer is not in the same domain and site as the schema master.  Run setup with the /prepareAD parameter on a computer in the domain powerplay and site Default-First-Site-Name, and wait for replication to complete.  See the Exchange setup log for more information on this error.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.AdInitErrorRule.aspx

Error:

The forest functional level of the current Active Directory forest is not Windows Server 2003 native or later. To install Exchange Server 2013, the forest functional level must be at least Windows Server 2003 native.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.ForestLevelNotWin2003Native.aspx

Error:

The Mailbox server role isn't installed on this computer.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.MailboxRoleNotInstalled.aspx

Error:

Either Active Directory doesn't exist, or it can't be contacted.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.CannotAccessAD.aspx

Warning:

Setup will prepare the organization for Exchange 2013 by using 'Setup /PrepareAD'. No Exchange 2007 server roles have been detected in this topology. After this operation, you will not be able to install any Exchange 2007 servers.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.NoE12ServerWarning.aspx

Warning:

Setup will prepare the organization for Exchange 2013 by using 'Setup /PrepareAD'. No Exchange 2010 server roles have been detected in this topology. After this operation, you will not be able to install any Exchange 2010 servers.

For more information, visit: http://technet.microsoft.com/library(EXCHG.150)/ms.exch.setupreadiness.NoE14ServerWarning.aspx

Hi

I prefer running those 2 commands from an elevated prompt first before starting my installations. It doesnt matter if the schema master is in the same site.

Hi,

Based on the description of these errors, please make sure your account has enough permissions to install Exchange.

And sole make sure you have prepared the schema and Active Directory for Exchange 2013. Remember that the two commands executed above suffice in a single domain. If there are multiple domains, we would have to prepare them as well with the setup /PrepareDomain or setup /pd command.

Prepare Active Directory and domains

https://technet.microsoft.com/en-us/library/bb125224(v=exchg.150).aspx

Best Regards.

Thank you.

I had to manually run the PrepareSchema and PrepareAD from the Schema master in the end

I am now only receiving the following error, does anyone now how to clear this please?

Error:
Setup can't continue with the upgrade because the perfmon (3720) has open files. Close the process and then restart Setup

Hi ,

Apart from your login session , Please log off the remaining logged in sessions and try to re run the setup.

I have found the answer. 

I download Process Explorer and found that the perfmon process was being used by our server health monitoring agent service. Needed to disable this service before continuing 

https://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

• Marked as answer by Mavis_HuangMicrosoft contingent staff, Moderator Tuesday, February 10, 2015 5:15 AM

The answer proposed here does not make sense to me.

I had the exact same issue, and my resolution was something completely different.

Situation: 1 Dag 4 Nodes, two sites (each site has two nodes) 4 databases.

The exchange 2013 CU6 servers in the primary site (in NL) passed the prerequisites check / Readyness check without issue. The primary site however has the Schema Master in it.

The two Exchange servers in the secondary site (in the UK) complained as described above.

The issue turned out to be that the servers in the secondary site were not able to access the Schema Master (even though routing works just fine and all servers can 'see' each other) and thus spewed these (not much related it seems) errors.

The resolution is quite simple; update the schema/AD using:

.\Setup.exe /PrepareAD /IAcceptExchangeServerLicenseTerms

From the CU7 update files (the .\ is there as I prefer powershell CLI). This will extend the scema, now wait for AD to replicate it to the other sites and presto. You can check if the Schema update went OK:

https://technet.microsoft.com/en-us/library/bb125224(v=exchg.150).aspx#Verify

Hope this helps any other people ending up here.