Hi All,

One of our users is having a problem with Excel 2010 when creating shapes and using the Bevel shape effect, it is placing random checkered boxes around the shape.

I have tested on laptops running Office 2010 SP2, patched Office 2010 with the latest updates and this bug is still appearing.

I have tested this in Office 2013 and no checkered boxes appear around a shape configured with the Bevel shape effect.

Unfortunately, Office 2010 is the current company standard, so we cannot upgrade the user to Office 2013.

Any assistance will be greatly appreciated.

Thanks,
Chris

Hi,

I tested in my environment (Windows7 & Office 2010), but I cannot reproduce your issue.

Would you like to share us a sample file through OneDrive and some screenshots if possible? I want to test.

Regards,

George Zhao
TechNet Community Support

It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

Hello George,

Thank you for your response.

After putting the shapes in the excel spreadsheet, the random checkered boxes only appear after manipulating the shapes. If you save the document and reopen the boxes will only appear after changing the shapes.

I am new to this forum and I have tried to insert an image, but I receive the following error message:

"Body Text cannot contain images or links until we are able to verify your account"

I have tried to verify it, but I am not having much luck.

Thanks,

Chris

I think I'm experiencing the same issue.

Can the submitter reply back to see if and how it was resolved

Thanks

Hi DeputyPaul,

If your still experiencing this issue, we found that the cause of the issue was the display drivers of the Dell Latitude E7440s we were using.

Updating the display driver resolved the issue for our users.

Kind Regards,

Chris