Hi,

Our company is using MS Office 2010.

And in my laptop I have protected an excel file with windows authentication (finger swipe).

Yesterday our system admin has changed the domain log-ins due to a technical issue & he has reset all our passwords.

Now when I swipe to open the file, it says incorrect password.

I tried to type in the password & it says incorrect.

And the file is not accessible.

Is there a way I could access the file?

The file is of most importance & I really need access for this one.

I am the author of the file also.

Please let me know what has happened & what needs to be done.

I could share the file if required.

Thank you.