Excel 2010 standard crashes when deleting ROWS from a file

  • I have a user who has a file of about 8MB with 48,000 lines in it
  • When User selects few rows to delete, excel goes into spinning & not ending mode and finally crashes not even from excel but knocks the user out of the system, leaving no choice for him to log in again.
  • There are no formulas and calculation is also set to Manual.

Any idea, help or clue to fix this issue

March 4th, 2015 1:15pm

It could be that your file is corrupt, but see what happens if you use a macro:

Sub DelRows()
    Dim xlCalc As XlCalculation
    
    With Application
        .ScreenUpdating = False
        xlCalc = .Calculation
        .Calculation = xlCalculationManual
        .EnableEvents = False
        .DisplayAlerts = False
        
        Selection.EntireRow.Delete
        
        .ScreenUpdating = True
        .EnableEvents = True
        .DisplayAlerts = True
        .Calculation = xlCalc
    End With

End Sub

Free Windows Admin Tool Kit Click here and download it now
March 4th, 2015 2:43pm

Hi,

Did this issue only occur with the special file? If yes, I agree with Bernie, please try his suggestion first. And we also can copy/paste all the content of file to a new Excel file to test.

If this issue still exists, please open Event Viewer to check whether there's any error about the Excel crash issue.

Press Win + R, type "eventvwr" in the blank box, press Enter. In the Event Viewer, browse to Windows Logs -> Application, there may be some errors after the crash.

To protect your privacy, you may send the error logs to ibsofc@microsoft.com, we will try to find the cause.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"


March 5th, 2015 9:36pm

Hi,

Did this issue only occur with the special file? If yes, I agree with Bernie, please try his suggestion first. And we also can copy/paste all the content of file to a new Excel file to test.

If this issue still exists, please open Event Viewer to check whether there's any error about the Excel crash issue.

Press Win + R, type "eventvwr" in the blank box, press Enter. In the Event Viewer, browse to Windows Logs -> Application, there may be some errors after the crash.

To protect your privacy, you may send the error logs to ibsofc@microsoft.com, we will try to find the cause.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"


Free Windows Admin Tool Kit Click here and download it now
March 6th, 2015 2:35am

Hi,

Did this issue only occur with the special file? If yes, I agree with Bernie, please try his suggestion first. And we also can copy/paste all the content of file to a new Excel file to test.

If this issue still exists, please open Event Viewer to check whether there's any error about the Excel crash issue.

Press Win + R, type "eventvwr" in the blank box, press Enter. In the Event Viewer, browse to Windows Logs -> Application, there may be some errors after the crash.

To protect your privacy, you may send the error logs to ibsofc@microsoft.com, we will try to find the cause.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"


March 6th, 2015 2:35am

Hi,

Did this issue only occur with the special file? If yes, I agree with Bernie, please try his suggestion first. And we also can copy/paste all the content of file to a new Excel file to test.

If this issue still exists, please open Event Viewer to check whether there's any error about the Excel crash issue.

Press Win + R, type "eventvwr" in the blank box, press Enter. In the Event Viewer, browse to Windows Logs -> Application, there may be some errors after the crash.

To protect your privacy, you may send the error logs to ibsofc@microsoft.com, we will try to find the cause.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"


Free Windows Admin Tool Kit Click here and download it now
March 6th, 2015 2:35am

Hi,

Did this issue only occur with the special file? If yes, I agree with Bernie, please try his suggestion first. And we also can copy/paste all the content of file to a new Excel file to test.

If this issue still exists, please open Event Viewer to check whether there's any error about the Excel crash issue.

Press Win + R, type "eventvwr" in the blank box, press Enter. In the Event Viewer, browse to Windows Logs -> Application, there may be some errors after the crash.

To protect your privacy, you may send the error logs to ibsofc@microsoft.com, we will try to find the cause.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"


March 6th, 2015 2:35am

Hi,

Did this issue only occur with the special file? If yes, I agree with Bernie, please try his suggestion first. And we also can copy/paste all the content of file to a new Excel file to test.

If this issue still exists, please open Event Viewer to check whether there's any error about the Excel crash issue.

Press Win + R, type "eventvwr" in the blank box, press Enter. In the Event Viewer, browse to Windows Logs -> Application, there may be some errors after the crash.

To protect your privacy, you may send the error logs to ibsofc@microsoft.com, we will try to find the cause.

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"


Free Windows Admin Tool Kit Click here and download it now
March 6th, 2015 2:35am

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Thanks

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

March 8th, 2015 9:27pm

Thank you all

I am going to test it today sometime and will post the feedback soon after that

Free Windows Admin Tool Kit Click here and download it now
March 9th, 2015 12:28pm

The other isssue is, possibly, with the 'few rows'  Once thing that Excel does poorly at is deleting rows, if the rows are separated from each other. Excel rebuilds the calc-tree after each row deletion, so it is almost always better to sort the rows to be deleted together into a single block prior to the deletion.
March 9th, 2015 1:41pm

The other isssue is, possibly, with the 'few rows'  Once thing that Excel does poorly at is deleting rows, if the rows are separated from each other. Excel rebuilds the calc-tree after each row deletion, so it is almost always better to sort the rows to be deleted together into a single block prior to the deletion.
Free Windows Admin Tool Kit Click here and download it now
March 9th, 2015 5:40pm

The other isssue is, possibly, with the 'few rows'  Once thing that Excel does poorly at is deleting rows, if the rows are separated from each other. Excel rebuilds the calc-tree after each row deletion, so it is almost always better to sort the rows to be deleted together into a single block prior to the deletion.
March 9th, 2015 5:40pm

The other isssue is, possibly, with the 'few rows'  Once thing that Excel does poorly at is deleting rows, if the rows are separated from each other. Excel rebuilds the calc-tree after each row deletion, so it is almost always better to sort the rows to be deleted together into a single block prior to the deletion.
Free Windows Admin Tool Kit Click here and download it now
March 9th, 2015 5:40pm

Hello,

Do you have any update on this thread?

Thanks

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

March 16th, 2015 9:24pm

No I have tried to follow the tips provide here but it did not work and so far no fix
Free Windows Admin Tool Kit Click here and download it now
March 17th, 2015 4:20pm

Hi,

Have you checked the event log? Was there any error message?

Thanks

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

March 17th, 2015 10:22pm

Hi Zack,

Is there any update on this thread?

Regards,

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

Free Windows Admin Tool Kit Click here and download it now
March 22nd, 2015 9:34pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics