Excel is throwing error when it click print : 'No printers are installed. To install a printer click the File tab, and then click Print. Click No Printers Installed, and then click Add Printer. Follow the instructions in the Add Printer dialog box'

Excel is throwing error when it click print : 'No printers are installed. To install a printer click the File tab, and then click Print. Click No Printers Installed, and then click Add Printer. Follow the instructions in the Add Printer dialog box'

Word, and powerpoint application are working fine.  

Environment :  Windows 7 64-bit, MS Office 2013 64-bit
 
Steps to recreate
 
(i)  Create new user account and add to any group ( do not log on using this
 account)
  (ii)  runas /user:<new user account>  <fullpath>\excel.exe

   it will ask password so enter on command prompt
(iii)  open any excel document  and click File->Print

  (iv)  verify result  (it is failing) it pop ups below error
 Error:`Microsoft Excel
 No printers are installed. To install a printer click the File tab, and then click
 Print. Click No Printers Installed, and then click Add Printer. Follow the
 instructions in the Add Printer dialog box.                                                                                                               

July 1st, 2013 9:59am

Hi,

In the situation, I would suggest to refer to the following article:

http://support.citrix.com/article/CTX126145

The problem might be caused by there is no default printer has been set for the new user. Log on the client with the new account and then set the default printer. After that try the runas command again.

Best regards,

Free Windows Admin Tool Kit Click here and download it now
July 4th, 2013 10:39pm

I think you can change a printer and link to your Excel. If the above error also occurred, you may ask the supplier for help.

http://www.keepautomation.com/guide/excel_barcode_addin.html



July 4th, 2013 11:56pm

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