Exception in Trasport Rules seems not to be working

I have seen some threads about exception in transport rules not working. I have Exchange 2010 and now migrating mailboxes to Exchange 2013. I have a rule running with exceptions but the same rule now does not work on the mailboxes I have migrated to Exc 2013. So I decided to create a similar rule in EAC but still the exception does not. Is this kind of bug or what. Actually what I have done is created a rule to append the Disclaimer in the emails sent, but when an internal user receives the email and replies, it should not append the email again, and this has and is working with my users still in Exchange 2010 mailboxes.

February 16th, 2015 3:06pm

What CU level you are running on Exchange 2013? All the users are affected with it or just those to whom you migrated from Exchange 2010?
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February 16th, 2015 3:12pm

Only the users that have been migrated. It is Exchange 2013 Cu6
February 16th, 2015 4:26pm

Hi,

Please try to descript the transport rule for more details. Since it is working on Exchange 2010, then it should work in Exchange 2013.

I will try my best to help you.

Best Regards.

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February 22nd, 2015 9:09pm

The rule just adds a logo at the bottom of the email in HTML format, so in 2010 I can put exception as below but does not work with 2013 or online, but if add txt at the bottom as in the second example and put the text as exception the it works. I talked to Microsoft and they said this is the Case, it does not work.

Here is my disclaimer

<html>
<body>
<p>
<table border="0" width="45%">
<tr>
<td> <img src="http://www.mycompany.com/logo/mycompanylogo.png"></td>
</tr>
</table>
</p>
</body>
</html>

The exception would be  http://www.mycompany.com/logo/mycompanylogo.png and this works

But  if add text at the bottom as below and put the text as exception then it works. I talked to Microsoft and they said this is the Case, it does not work.

<html>
<body>
<p>
<table border="0" width="45%">
<tr>
<td> <img src="http://www.mycompany.com/logo/mycompanylogo.png"></td>
</tr>
</table>
</p>
</body>
</html><p style="font-size:10pt; line-height:10pt; font-family: 'Cambria','times roman',serif;">This is a test message. </p>

Then I use the text "This is a test message" in the exception then it works

February 23rd, 2015 12:58am

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