We recently applied a number of patches for a client on Exchange 2003. Since applying the patches, the client is no longer able to add new mail accounts and connect them to Exchange 2003 via Outlook. The version of Outlook does not matter. The client has a self-assigned certificate. OWA and all current accounts work fine. Any help is appreciated.

Lots of exchange posts lately. This is not an exchange forum, but there are exchange forums! Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription. For technical issues with Microsoft products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Or you can search for exchange at http://social.technet.microsoft.com/forums and you should get some good results. For more information about where to post your question please see this thread: http://social.technet.microsoft.com/Forums/en-US/tnfeedback/thread/24ee65e4-0f35-403c-9bf7-41333cd13cb5 Moving to off topic. Thanks, Mike MSDN and TechNet Subscriptions Support Read the Subscriptions Blog!

Lots of exchange posts lately. This is not an exchange forum, but there are exchange forums! Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription. For technical issues with Microsoft products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Or you can search for exchange at http://social.technet.microsoft.com/forums and you should get some good results. For more information about where to post your question please see this thread: http://social.technet.microsoft.com/Forums/en-US/tnfeedback/thread/24ee65e4-0f35-403c-9bf7-41333cd13cb5 Moving to off topic. Thanks, Mike MSDN and TechNet Subscriptions Support Read the Subscriptions Blog!

What patch did you applied? When you say, not able to add the new mail account, do you mean to say, you are not able to create new Mailbox? And Current users are not able to connect to their mailboxes using Outlook? This forum is for Exchange 2013. Gulab Prasad, gulab@exchangeranger.com My Blog | Z-Hire Employee Provisioning App

What patch did you applied? When you say, not able to add the new mail account, do you mean to say, you are not able to create new Mailbox? And Current users are not able to connect to their mailboxes using Outlook? This forum is for Exchange 2013. Gulab Prasad, gulab@exchangeranger.com My Blog | Z-Hire Employee Provisioning App