Hi friends, Exchange 2003 server is getting stuck in between for 1 to 2 min in between. And is received event id 1010 and source is W3SVC A process serving application pool 'ExchangeApplicationPool' failed to respond to a ping. The process id was '3052'. Regards Abhijit

How is the CPU utilization on that server? What AV software are you running?Exchange & Powershell Geek View my MCP Certifications

CPU utilization on the server is normal. Symantec end point protection. And scan mail is also symantec And all the important folder of exchange has been exclude from scanning.......

Hi This problem was caused by a 3rd party software program. 1. Install Windows debugging tools. 2. From a command prompt, run: adplus -crash -pn inetinfo.exe 3. When the crash occurs, gather the adplus .dmp file for analysis. I believe that you can see warning and error in dmp file. So my suggestion is to uninstall your AV software restart your server and try again.

Please post your current situation in this issue

Hi Terence, 1.Can you please let me now the procedure how to install windows debudding tools. 2.How to run adplus -crash -pn inetinfo.exe command on exchange server.I try it but , i fail to run this command. 3. If you can provide me the step of above procedure Thanks & Regards Abhijit

Hi Terence, 1.Can you please let me now the procedure how to install windows debudding tools. 2.How to run adplus -crash -pn inetinfo.exe command on exchange server.I try it but , i fail to run this command. 3. If you can send me the step of above procedure on my offical email id. abhijitp@zerooctagroup.com. Thanks & Regards Abhijit

HI Abhijit, Please see below article in detail for run whole process, also you can see how to add symbols for debugging. http://www.simple-talk.com/sysadmin/general/troubleshooting-nonpaged-and-paged-pool-errors-in-windows/ How to read the small memory dump files that Windows creates for debugging http://support.microsoft.com/kb/315263 Also http://msdn.microsoft.com/en-us/windows/hardware/gg462988 Anil

Hi Anil, I had install Extra tool utility on exchange to find, what wrong with the server. Report show me the error of Disk bottleneck found. Is there any solution on this.

Hi Abhijit, This does mean that you have Disk I/O issue in server. How disk is connected with this server, Is it SAN storage or have local disk . Run perfmon and add disk counters (Add all counters) and let it run till issue occure again. Here you will see which value is causing issue. For detail troubleshooting please see below links. http://technet.microsoft.com/en-us/library/aa997270(EXCHG.65).aspx Disk Bottleneck Detected:: http://technet.microsoft.com/en-us/library/aa995945(EXCHG.80).aspx Anil