Hi All I am managingExchange 2003 in the company, currently we have a group addressadmin@abc.comThere are four members in this group. I would like to setautoreply on this group address. It means if External Or Internal user send emailto admin@abc.com this group address will send auto-reply with text to External and internal users. Does anyone know how to do this? Thanks Regards Aucsna

Hi,That is not possible. Please understand thata distribution list cannot do automatic replies as there is no account or folder for the reply to be attached to within Exchange.You can get around this by using a public folder or mail-enabled user. However doing so means that you have to change things around a little: The public folder is the "list" and the distribution list used to send email to the users is actually hidden. Create and Configure the Public Folder: First you need to create the public folder that will be the initial recipient of the email messages. 1. Create a public folder using Outlook with the name that you want for the distribution list. Ensure that it is of type "Mail and Post items". 2. Go in to Exchange System Manager, Folders, Public Folders and find the folder that you have just created. Right click on it in the LEFT column and choose "Mail Enable". 3. Wait a moment for Exchange to process the request, then right click on the folder and choose Properties. You should now have the additional Exchange tabs. 4. Click on the tab "email addresses" and check the email address that has been given to the folder is the one that you want email messages sent to. If the email address is already in use by a list, then you will have to remove the email address from that list so that it can be placed on to this public folder. You should probably also disable the option. "Automatically update email addresses based on recipient policy". Create the Distribution List Next you need to create the distribution list that will actually control the distribution of the email messages. 1, Create the distribution list in the usual way using ADUC on the Exchange server. Make sure that you give the list an email address so that Exchange can use it. You may not want to add all the users to it at this point until you have tested it. You may want to name this folder something similar to the actual list address that you want to use, so that you know what it is being used for. Also make use of the Description and Notes to record its use. If you have a list already - then you can adapt that. 2. Go back to the Public folder properties in ESM, click on the tab "Member of" and add the folder to the distribution list. (While you can add the public folder using "members" on the Properties of list, in practice it is easier to add the list to the properties of the folder on the "Member of" tab). Configuring the Response and Email Management Now that the list and folder are created, now it is time to setup the management of the inbound messages. 1. Back to Outlook: Right click on the public folder and choose Properties. Click on the tab "Administration". On that screen is "Folder Assistant". This is where you set the rules. 2. First rule to set is the auto reply. Use a template etc etc - pretty self explanatory. 3. Second rule is the forward to send it to the distribution list. 4. Test by sending an email to the public folder address. Now you can secure the folder and list. 5. On the public folder, in Outlook, click on the tab "permissions" and set the following: A, Ensure that someone is the folder owner. Use the "Email Admins Group http://www.amset.info/exchange/permissions.asp B, Set "Default" to none. C, Leave "Anonymous" as contributor. D, Finally add the distribution list with suitable permissions - reviewer will be fine. 6. Back to the distribution list - choose "Exchange Advanced" and hide from the address lists. This means that the public folder is the only thing that shows in the Global Address List.ThanksAllen

Dear Allen, Thanks for the great explanation. I will try that way to configure the Auto reply option. Thanks your support. Regards, Aucsna.Aucsna

Hi,Hope to receive your good news~Allen