Hi, If Outlook is configured to run in cached mode is it using the offline address book as its address list. This offline address book is by default generated once each night/morning and will then be downloaded by the client some time during the day. You can modify the OAB generation time from the exchange admin program to speed things a little up. Leif

Can you advise on how I would do this?

On Fri, 13 Jan 2012 17:46:34 +0000, exchinfo wrote: >Can you advise on how I would do this? Can you say which machine is performing the OAG Generation? --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Hello, Can the new users and contacts be seen in OWA? If so, this should be an OAB issue. Check the Application log on the Exchange Server and see whether there are error reports. Thanks, Simon Wu Exchange Forum Support Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

Hello, Is there any update on this thread? Thanks, Simon Wu Exchange Forum Support Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

Hi, Need some advice on the GAL in Exchange 2003 on SBS 2003 I have an Outlook 2010 Client that connects to this server When new contacts or mailboxes are added to Exchange 2003 they are not automatically viewable by the Outlook 2010 Client I have checked the Recipient Update Services and it is scheduled to update on a regular basis Please can you advise or help on what we can do so that directory information is vieweable sooner