Exchange 2003 Ent - Outlook 2003 I have setup Exchange to purge the Deleted Items folder (Outlook) every email that is older than 7 days. This is configured by Storage Group. I have a user for which the Sent Email folders hasn't been cleaned and it has a ton of emails that are older than 7 days. I have checked Deleted Items in other users that belong to the same Storage Group. user1 - Has deleted emails from the 1-4-2010user2 - Has deleted emails from the 1-3-2010 I am checking others, however could someone help me out to troubleshoot this issue? I am also getting emails when the purge task runs, this is the one that I got yesterday indicating that emails were deleted and space was released. One more think that I would like to add to the previous queston. Is there anyway to manually run the Recipient Policy for that particular storage group to delete whatever is older than 7 days as the policy states? -----Original Message-----From: System Attendant Sent: Monday, January 11, 2010 11:12 PMTo: mailadminSubject: The Microsoft Exchange Server Mailbox Manager on EXCHANGE completed processing successfully.The Microsoft Exchange Server Mailbox Manager has completed processing mailboxesStarted at: 2010-01-11 23:06:10Completed at: 2010-01-11 23:12:05Mailboxes processed: 522Messages moved: 0Size of moved messages: 0.00 KBDeleted messages: 10316Size of deleted messages: 752.58 MB

Are you sure that user is a part of that group? You can right click the server and run Start Mailbox Management Process. Try reading these few articles might help you track it down. http://msexchangeteam.com/archive/2005/04/18/403819.aspx Make sure you read parts 1,2 and 3. http://support.microsoft.com/?id=302804Mark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:EMA 2K7,EDA Win 7,ES,SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com

I am looking at the articles you sent. Is there anyway to manually run the clean-up process? Also is there anyway to skip this policy? Like something done at the user level via AD? or at the Outlook level? Or any other place? In other words if I wanted this user not to be part of this Recipient Policy (Deleted) how could I make this happen? <!-- richText -->